Team-Based Organizing

Team-Based Organizing (Advances in Interdisciplinary Studies of Work Teams)
By M. Beyerlein, D. Johnson, S. Beyerlein

Publisher: JAI Press
Number Of Pages: 224
Publication Date: 2003-01-01
ISBN-10/ ASIN: 0762309814
ISBN-13/ EAN: 9780762309818

The ninth volume of the series Advances in Interdisciplinary Studies of Work Teams concludes the series with a focus on team-based organizing. The context for teams is critical to their success. Environmental factors may determine team goal accomplishment more than factors internal to the team do. In particular, alignment of support systems with work teams influences how well they can function and how the team members feel about reaching challenging goals.

In this volume, the initial chapter sets the stage for a context focus by describing the critical success factors that impact team environments and how to address those factors. The second chapter focuses on effective change practices for transforming organizations into effective collaborative systems. The third chapter examines the fit of support systems with teams, including management systems and culture. Chapter four ties these system pieces together in a model that translate.

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Golden Circle Secrets: How to Achieve Consistent Sales Success Through Customer Values & Expectations

Golden Circle Secrets: How to Achieve Consistent Sales Success Through Customer Values & Expectations
By Dale Midgley, Ben Midgley

Publisher: Wiley
Number Of Pages: 192
Publication Date: 2005-04-28
ISBN-10/ ASIN: 0471718572
ISBN-13/ EAN: 9780471718574

A father and son sales team reveal the secrets of sales success

In Golden Circle Secrets, father-and-son team Dale and Ben Midgley show management and the sales team how to achieve consistent success in sales. Based on a unique new strategy that responds to customer values and expectations, the Midgleys reveal how sales and management are inseparable components of sales success that must work in tandem to produce consistent results for an organization. Sales increase when management and its sales force are on the same page. The "golden circle" is based on a customer-oriented business system specifically designed to help companies attract and satisfy customers and energize employees, while maintaining a consistently healthy level of profits.

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Sales Careers: The Ultimate Guide to Getting a High-Paying Sales Job

Sales Careers: The Ultimate Guide to Getting a High-Paying Sales Job
By Louise M. Kursmark, Edward R. Newill

Publisher: JIST Works
Number Of Pages: 196
Publication Date: 2003-08
ISBN-10/ ASIN: 1563709597
ISBN-13/ EAN: 9781563709593

Guide to finding out if the sales industry is right for you. Explains the industry and the many types of jobs in it; and shows how to assess your skills, traits, and personal characteristics and how they would fit with a career in sales. Analyzes what sales jobs pay; including salary, bonus, commission, and other compensation structures.

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Complex Responsive Processes in Organizations: Learning and Knowledge Creation

Complex Responsive Processes in Organizations: Learning and Knowledge Creation (Complexity and Emergence in Organizations)
By Ralph Stacey

Publisher: Routledge
Number Of Pages: 208
Publication Date: 2001-03-29
ISBN-10/ ASIN: 041524918X
ISBN-13/ EAN: 9780415249188

This work demonstrates how the 'knowledge economy' can be seen in a new light when considered from a complexity perspective. It stresses the importance of relationships as a source of - and influence on - information and knowledge creation.

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The Global Market: Developing a Strategy to Manage Across Borders

The Global Market: Developing a Strategy to Manage Across Borders (Jossey Bass Business and Management Series)
By John A. Quelch, Rohit Deshpande

Publisher: Jossey-Bass
Number Of Pages: 432
Publication Date: 2004-05-31
ISBN-10/ ASIN: 0787968579
ISBN-13/ EAN: 9780787968571

The twin forces of ideological change and the technology revolution make globalization the single most important issue facing executives today. But many companies who have developed a presence in the global market now face the challenges inherent in creating a multinational presence with the demands of the "unglobal consumer" who does not have a "one size fits all" need. Here, HBS Professors John Quelch and Deshpande bring together 13 Harvard Business School professors to discuss these and other problems and benefits encountered by executives in global markets. Topics to be discussed include: operating costs of global advertising and marketing services, global product standards; managing global supply chains; global account management; global brands; global knowledge sharing and performance drivers; managing global customers; and social marketing for global economic development.

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The Six Disciplines of Breakthrough Learning: How to Turn Training and Development Into Business Results

The Six Disciplines of Breakthrough Learning: How to Turn Training and Development Into Business Results
By Calhoun W. Wick, Roy V. H. Pollock, Andrew McK. Jefferson, Richard D. Flanagan

Publisher: Pfeiffer
Number Of Pages: 256
Publication Date: 2006-04-14
ISBN-10/ ASIN: 0787982547
ISBN-13/ EAN: 9780787982546

The Six Disciplines of Breakthrough Learning presents an innovative approach that accelerates the transfer and application of corporate learning. The Six Disciplines provides the definitive road map and tools for optimizing the business impact of leadership and management training, sales, quality, performance improvement, and individual development programs. This important book presents the theories and techniques behind the approach and includes expert advice for bridging the learning-doing gap. The authors recommendations are illustrated with dozens of real-life examples from successful companies on the cutting edge of results-driven educational performance.

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ERP: Tools, Techniques, and Applications for Integrating the Supply Chain, 2nd Edition

ERP: Tools, Techniques, and Applications for Integrating the Supply Chain, Second Edition (The St. Lucie Press Series on Resource Management)
By Carol A Ptak, Eli Schragenheim

Publisher: CRC
Number Of Pages: 464
Publication Date: 2003-10-20
ISBN-10/ ASIN: 1574443585
ISBN-13/ EAN: 9781574443585

Completely revised and updated, ERP: Tools, Techniques, and Applications for Integrating the Supply Chain, Second Edition describes, from the perspective of a business manager, concepts and tools for enterprise planning, management, and execution. The text is written in an easy-to-read format, with many real examples from a variety of industries that illustrate key points. This book can be used over and over, as a quick reference to obtain insight into ERP topics. The Second Edition introduces many new topics, including:

- Supplier relationship management (SRM)
- Strategic sourcing
- Throughput supply chain measures such as inventory dollar days and throughput dollar days
- Product Life Cycle Management (PLM)
- Technology architecture choices
- Customer relationship management With the help of a supplemental CD containing a Management Interactive Case Study System (MICSS), this volume explains the application of ERP tools and techniques to different types of businesses, and enables you to test the concepts in a computer simulation model.

You can control the dynamics of handling an ERP program within a virtual company, and learn from the resulting analysis of how to guide to this company to financial success. This simulation package allows you to test your newly acquired knowledge before implementing your chosen ERP system.

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he New Bottom Line: Bridging the Value Gaps that are Undermining Your Business

The New Bottom Line: Bridging the Value Gaps that are Undermining Your Business
By Alan Mitchell, Andreas W. Bauer, Gerhard Hausruckinger

Publisher: Capstone
Number Of Pages: 276
Publication Date: 2003-08-20
ISBN-10/ ASIN: 1841124761
ISBN-13/ EAN: 9781841124766

This radical, provocative and inspiring book explores a tectonic shift at the very heart of business. A shift that making the old bottom line of corporate profitability the servant of a new master: a new person-centric bottom line of personal profitability or value in my life.

So what? No bottom line? No more profit?

Of course not! Every organization must cover its costs. Every business has to make a profit
to survive. The authors of The New Global Line remarkably show that the necessary requirements for doing so are changing, and why this transformation containing important elements of both evolution and revolution is under way, how its undermining the foundations of once-great businesses and brands, and how its throwing up huge new opportunities.

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Quality Control for Dummies (Business & Personal Finance)

Quality Control for Dummies (Business & Personal Finance)
By Larry Webber, Michael Wallace

Publisher: For Dummies
Number Of Pages: 384
Publication Date: 2007-01-03
ISBN-10/ ASIN: 0470069090
ISBN-13/ EAN: 9780470069097

So you’ve been asked to lead a quality control initiative? Or maybe you’ve been assigned to a quality team. Perhaps you’re a CEO whose main concern is to make your company faster, more efficient, and less expensive. Whatever your role is, quality control is a critical concept in every industry and profession.

Quality Control For Dummies is the straightforward, easy guide to improving your company’s quality. It covers all of today’s available options and provides expert techniques for introducing quality methods to your company, collecting data, designing quality processes, and more. This hands-on guide gives you all the tools you’ll ever need to enhance your company’s quality, including:

* Understanding the importance of quality standards
* Putting fundamental quality control methods to use
* Listening to your customer about quality issues
* Whipping quality control into shape with Lean
* Working with value stream mapping
* Focusing on the 5S method
* Supplement a process with Kanban
* Fixing tough problems with Six Sigma
* Using QFD to win customers over
* Improving you company with TOC

This invaluable reference is written from an unbiased viewpoint, giving you all the facts about each theory with no fuzzy coverings. It also includes steps for incorporating quality into a new product and Web sites packed with quality control tips and techniques. With Quality Control For Dummies, you’ll be able to speed up production, eliminate waste, and save money!

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Six Sigma Workbook For Dummies (Business & Personal Finance)

Six Sigma Workbook For Dummies (Business & Personal Finance)
By Craig Gygi, Bruce Williams, Terry Gustafson

Publisher: For Dummies
Number Of Pages: 312
Publication Date: 2006-10-02
ISBN-10/ ASIN: 0470045191
ISBN-13/ EAN: 9780470045190

Improve your efficiency -- and bring in big profits!

Need help implementing or understanding Six Sigma? Want to take this powerful problem-solving methodology and apply it to your business? Six Sigma isn't just for Fortune 500 companies anymore; it's for every business, even yours, no matter how big or small. This hands-on workbook provides the knowledge, insight, and practical exercises you need to master Six Sigma and put it to work in your business. Perfect as a companion workbook for Six Sigma For Dummies -- or any other Six Sigma book -- Six Sigma Workbook For Dummies gives you a wealth of examples, problems, and other tools you need to turn Six Sigma theory into practice -- today!

Discover:
* How to form and lead a Six Sigma initiative
* Project alignment with business objectives and strategy
* How to create process flow maps and models
* Chart and graph plotting for analysis and interpretation
* Methods for calculating Sigma scores
* How to quantify variable relationships

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Risk Management: The Bottleneck Is at the Top of the Bottle

Risk Management: The Bottleneck Is at the Top of the Bottle
By Dimitris N. Chorafas

Publisher: Palgrave Macmillan
Number Of Pages: 256
Publication Date: 2004-03-18
ISBN-10/ ASIN: 1403921431
ISBN-13/ EAN: 9781403921437

The author outlines the reasons why management risk must be examined within the perspective of each company's business challenges. He suggests there is a synergy between shareholder value and business ethics. He also underlines the importance of honesty, the risks associated with short-sighted management and over-centralization, the benefits of innovative strategies and senior management's accountability for reliable financial reporting. The text is based on an extensive research project done by the author between 2000 and 2002 in the US, the UK, France, Italy and Switzerland.

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Retention Management: Strategies, Practices, Trends

Retention Management: Strategies, Practices, Trends (Saratoga Institute/AMA Special Reports)
By Saratoga Institute

Publisher: AMACOM
Number Of Pages: 120
Publication Date: 1997-12-11
ISBN-10/ ASIN: 081447974X
ISBN-13/ EAN: 9780814479742

Original research sponsored by American Management Association.

Companies today are facing a serious talent shortfall,marked by heavy financial consequences—reduced productivity, lost intellectual capital, customer defections, and lower sales. Not to mention the high costs of replacing employees.

Why do employees voluntarily leave their jobs? What are the root causes for the rentention problems that plague so many American corporations? And what are some of the potential remedies? That’s what Retention Management seeks to explain.

CURRENT, ORIGINAL DATA...CLEAR, INFORMED ANALYSIS

Retention Management reveals the key findings of a landmark survey conducted in the summer of 1997 by the prestigious Saratoga Institute. It supplies both raw data and textual analysis to explain how organizations as varied as Dell Computer, Haggar Clothing, Honda of America, Mayo Clinic Arizona, and Volunteers of America are dealing with one of today’s most pressing corporate challenges: retaining top talent.

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Building Team-Based Working: A Practical Guide to Organizational Transformation

Building Team-Based Working: A Practical Guide to Organizational Transformation (One Stop Training)
By Michael A. West, Lynn Markiewicz

Publisher: Wiley-Blackwell
Number Of Pages: 184
Publication Date: 2003-10-31
ISBN-10/ ASIN: 1405106115
ISBN-13/ EAN: 9781405106115

This book gives managers and consultants practical guidance on how to build organizations that are structured around effective teamworking.

* This text focuses on how to build organizations that are structured around teams.
* Ideal for managers or consultants who are introducing team-based working into organizations.
* Examines the psychological and social processes that can facilitate or obstruct successful teamwork.
* Each chapter contains aims, activities, support materials and tools.
* Support materials can also be downloaded from the accompanying CD.
* Based on evidence gathered by the authors over 20 years of practical management experience, research in organizations, and consultancy.

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Employee Well-being Support: A Workplace Resource

Employee Well-being Support: A Workplace Resource
By Andrew Kinder, Rick Hughes, Cary L. Cooper

Publisher: John Wiley & Sons
Number Of Pages: 352
Publication Date: 2008-09-30
ISBN-10/ ASIN: 0470059001
ISBN-13/ EAN: 9780470059005

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The Four Levers of Corporate Change

The Four Levers of Corporate Change
By Peter L. Brill, Richard Worth

Publisher: AMACOM
Number Of Pages: 190
Publication Date: 1996-10-21
ISBN-10/ ASIN: 0814403395
ISBN-13/ EAN: 9780814403396

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Mediating Dangerously: The Frontiers of Conflict Resolution

Mediating Dangerously: The Frontiers of Conflict Resolution
By Kenneth Cloke

Publisher: Jossey-Bass
Number Of Pages: 272
Publication Date: 2001-03-06
ISBN-10/ ASIN: 0787953563
ISBN-13/ EAN: 9780787953560

Sometimes it's necessary to push beyond the usual limits of the mediation process to achieve deeper and more lasting change. Mediating Dangerously shows how to reach beyond technical and traditional intervention to the outer edges and dark places of dispute resolution, where risk taking is essential and fundamental change is the desired result. It means opening wounds and looking beneath the surface, challenging comfortable assumptions, and exploring dangerous issues such as dishonesty, denial, apathy, domestic violence, grief, war, and slavery in order to reach a deeper level of transformational change.

Mediating Dangerously shows conflict resolution professionals how to advance beyond the traditional steps, procedures, and techniques of mediation to unveil its invisible heart and soul and to reveal the subtle and sensitive engine that drives the process of personal and organizational transformation. This book is a major new contribution to the literature of conflict resolution that will inspire and educate professionals in the field for years to come.

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Finding Your Way in the Consulting Jungle: A Guidebook for Organization Development Practitioners

Finding Your Way in the Consulting Jungle: A Guidebook for Organization Development Practitioners
By Arthur M. Freedman, Richard E. Zackrison, Richard Freedman

Publisher: Pfeiffer
Number Of Pages: 272
Publication Date: 2001-02-05
ISBN-10/ ASIN: 0787953008
ISBN-13/ EAN: 9780787953003

Chart your path in the consulting jungle!

Finding Your Way in the Consulting Jungle--a book in The Practicing Organization Development series--offers OD consultants the information and guidance they need to understand their place in the consulting network, differentiate themselves from other types of consultants, and work with both clients and colleagues to make sure everyone's needs and expectations are met.

Finding Your Way in the Consulting Jungle offers practical advice on how to:

* Differentiate and market yourself
* Interview prospective clients
* Write proposals

"Transports the reader from the safety of the classroom into the complex, unpredictable and often hazardous world that they describe as 'the consultant jungle.' It is a great resource for graduate level OD programs, consultant training courses, AND corporate managers who hire consultants."
-- C. Patrick Fleenor, Ph.D., director, International Business Programs, Albers School of Business and Economics, Seattle University

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The Handbook of Multisource Feedback: The Comprehensive Resource for Designing and Implementing MSF Processes

The Handbook of Multisource Feedback: The Comprehensive Resource for Designing and Implementing MSF Processes (Jossey Bass Business and Management Series)
by David W. Bracken, Carol W. Timmreck, Allan H. Church

Publisher: Pfeiffer
Number Of Pages: 608
Publication Date: 2000-12-12
ISBN-10/ ASIN: 0787952869
ISBN-13/ EAN: 9780787952860

The Comprehensive Resource for Designing and Implementing MSG Processes.

As organizations strive to make the best possible decisions on critical issues such as compensation, succession planning, staffing, and outplacement, they have increasingly turned to multisource feedback (MSF) for answers. But while use of MSF (or 360-degree) systems has proliferated rapidly, understanding of its complexities has not and many companies are moving forward with MSF amid a dangerous void of systematic research and discussion on this powerful process.

The Handbook of Multisource Feedback provides the most comprehensive compendium available of current knowledge and practice in MSF. The volume's diverse group of contributors which includes renowned academics, practitioners, and applied researchers represents the acknowledged thought leaders in the current and future practice of MSF. Through their multiple perspectives, they identify best practices in the design and implementation of MSF processes and offer key guidelines for decision making when using MSF.

The book offers solid grounding in the nuts and bolts of MSF data collection and reporting, providing a process model that leads the reader step-by-step through each phase of an MSF system. It details the developmental and decision-making uses of multisource feedback, describing MSF applications for improving executive development, organization development and change, teams, performance management, personnel decision, and more. And it addresses the realities of system forces that influence MSF processes, including legal, ethical, and cross-cultural issues.

The Handbook of Multisource Feedback will provide an ideal one-stop reference for practitioners, researchers, consultants, and organizational clients who need to understand the challenges of using multisource feedback.

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The Leadership Pipeline: How to Build the Leadership Powered Company

The Leadership Pipeline: How to Build the Leadership Powered Company
By Ram Charan, Stephen Drotter, James Noel

Publisher: Jossey-Bass
Number Of Pages: 224
Publication Date: 2000-11-01
ISBN-10/ ASIN: 0787951722
ISBN-13/ EAN: 9780787951726

Together, these authors have more first-hand experience in leadership development and succession planning than you're likely to find anywhere else. And here, they show companies how to create a pipeline of talent that will continuously fill their leadership needs-needs they may not even yet realize. The Leadership Pipeline delivers a proven framework for priming future leaders by planning for their development, coaching them, and measuring the results of those efforts. Moreover, the book presents a combination leadership-development/succession-planning program that ensures a steady line-up of leaders for every critical position within the company. It's an approach that bolsters the retention of intellectual capital as it eliminates the need to go outside for expensive "stars," who will probably jump ship before they reach their full potential anyway.

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Excel Essentials: Using Microsoft Excel for Data Analysis and Decision Making (Training Video)

Excel Essentials: Using Microsoft Excel for Data Analysis and Decision Making [Training Video]
A.J. Harnish Taylor

Publisher: Duxbury Press
Number Of Pages: none
Publication Date: 2002-11-13
ISBN/ ASIN: 0534393098
EAN: 9780534393090

Excel Essentials for Decision Making Video Tutorials include:

1. Review of Excel basics
2. Charting tips
3. Using data tables
4. Regression & forecasting
5. Using Solver
6. Using Pivot Tables much more

You may stop the videos and practice on your own using the included spreadsheets and documents. Exercises and links to Excel and Word docs on the CD make this a complete multimedia experience and an easy way to learn the basics of the most popular spreadsheet tool used in business today. Click 'open supporting files' in the navigation box to open the excel or word files that support that particular lesson or video note that all lessons do not have supporting files or docs but most do.

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Harvard Business Review September 2008

Harvard Business Review September 2008
by Harvard Business Review

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Harvard Business Review July 2008

Harvard Business Review July 2008
by Harvard Business Review

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Harvard Business Review June 2008

Harvard Business Review June 2008
by Harvard Business Review

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Harvard Business Review May 2008

Harvard Business Review May 2008
by Harvard Business School

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Harvard Business Review April 2008

Harvard Business Review April 2008
by Harvard Business Review

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Harvard Business Review March 2008

Harvard Business Review March 2008
by Harvard Business Review

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Harvard Business Review February 2008

Harvard Business Review February 2008
by Harvard Business Review

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Harvard Business Review January 2008

Harvard Business Review January 2008
by Harvard Business Review

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The Management of People in Mergers and Acquisitions

The Management of People in Mergers and Acquisitions
By Teresa A. Daniel, Gary S. Metcalf

Publisher: Quorum Books
Number Of Pages: 280
Publication Date: 2001-05-30
ISBN-10/ ASIN: 1567203698
ISBN-13/ EAN: 9781567203691

Financials alone don't make an M&A deal work. Equally important is what's behind them--an organization's people. How to understand this reality and benefit from it is the thrust of this unusually comprehensive, practical, readable, but conceptually rigorous book. Daniel and Metcalf see HR executives as change agents during the delicate maneuverings before a deal is done, and then after, when it's time to tackle the fine-grained problems of integrating disparate corporate cultures and the people who vitalize them. They examine the recent and ongoing waves of mergers and acquisitions across industries, setting them in the broader context of organizational change. With concepts, theory, and real-life examples drawn from their long, impressive experience as consultants and executives, Daniel and Metcalf provide step-by-step guidance through the stages common to all corporate combinations. They define and explain the roles to be played in the process by HR professionals and executives elsewhere in the organization, and show how, by interacting productively with each other, they will thus maximize the total contribution to the success of any corporate transaction.

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Creating a Total Rewards Strategy: A Toolkit for Designing Business-Based Plans

Creating a Total Rewards Strategy: A Toolkit for Designing Business-Based Plans
By Todd M. Manas, Michael Dennis Graham

Publisher: AMACOM
Number Of Pages: 352
Publication Date: 2002-12-27
ISBN-10/ ASIN: 0814407226
ISBN-13/ EAN: 9780814407226

Salary, bonuses, benefits and "perks" may be the most visible elements of a rewards program, but other components are just as valuable to employees. This comprehensive book and CD-ROM package shows how nonfinancial rewards can be quantified and combined with monetary measures in a way that complements business objectives.

The authors' eye-opening research on what employees value is backed up by examples from their own consulting experience. The book's step-by-step process features more than 100 practical tools for developing an "M3" rewards system based on money, mix, and message, and provides a blueprint for creating a custom-tailored rewards strategy to match an organization's specific goals.

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Aligning Human Resources and Business Strategy

Aligning Human Resources and Business Strategy
By Linda Holbeche

Publisher: Butterworth-Heinemann
Number Of Pages: 496
Publication Date: 2001-10
ISBN-10/ ASIN: 0750653620
ISBN-13/ EAN: 9780750653626

What difference can an aspiring HR strategist really make to business value? Is HR making the most of its new opportunities to become a pivotal part of the business? In a world where HR can suffer from a low, administrative profile, Linda Holbeche shows how some HR strategists have impressed and delivered at the highest level.

Building on surveys undertaken through Personnel Today magazine, and research via Roffey Park Institute, Holbeche provides a set of tools and case studies that show how HR strategists have utilised their skills to deliver a variety of key business objectives, often within their current job role. The relationship between an effective people strategy and business success is hard to quantify in financial terms, but Holbeche provides persuasive examples to add to the growing body of evidence.

Case studies include Mergers & Acquisitions policies, organizational design, retaining high flyers in an international environment, and core competency approaches.

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Mobilizing Minds: Creating Wealth From Talent in the 21st Century Organization

Mobilizing Minds: Creating Wealth From Talent in the 21st Century Organization
By Lowell L. L Bryan, Claudia L. I. Joyce

Publisher: McGraw-Hill
Number Of Pages: 300
Publication Date: 2007-05-29
ISBN-10/ ASIN: 0071490825
ISBN-13/ EAN: 9780071490825

Based on a decade of exclusive research, Lowell Bryan and Claudia Joyce of McKinsey & Company have come up with a simple yet revolutionary conclusion: Your workforce is the key to growth in the 21st century. By tapping into their underutilized talents, knowledge, and skills you can earn tens of thousands of additional dollars per employee, and manage the interdepartmental complexities and barriers that prevent real achievements and profits.

This can only be accomplished through organizational design and redesign. That's the new model for survival in the modern, digital, global economy. With the right design, your organization will have the capabilities to pursue whatever strategy is necessary to compete on any scale, react to any market change, leverage any opportunity, and sail past the competition.

In Mobilizing Minds, the authors distill their research into seven strategic ideas that shatter the complexity frontiers, have the potential to unleash enormous profits, and enable long-term success for every company. Bryan and Joyce outline innovative principles that enable corporations to:

• Manage complexity, bureaucracy, and redundancy
• Use hierarchical authority to strengthen the authority of key managers and drive performance
• Deliver operating earnings while implementing wealth-creation strategies
• Allow formal networks, talent, and knowledge marketplaces to work in a large company
• Motivate and reward wealth-creating behavior
• Pursue organizational design as a corporate strategy
• Increase worker satisfaction

It is imperative for corporations to put the same energy used for new products and processes into organizational design. That's where the money is. That's where the opportunities lie. That's the key to surviving and prospering in the 21st century.

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Leadership and Management for HR Professionals

Leadership and Management for HR Professionals
By Keith Porter, Paul Smith, Roger Fagg

Publisher: Butterworth-Heinemann
Number Of Pages: 576
Publication Date: 2005-10-17
ISBN-10/ ASIN: 075066794X
ISBN-13/ EAN: 9780750667944

This is a new and completely revised edition of the successful text published in 2000 entitled Core Management. The book provides excellent coverage of the CIPD syllabus for three core areas of the CIPD syllabus.

New end of chapter website links are included. The text is written in an easy-to-read style and each chapter is linked to other relevant parts of the book.

• * Provides excellent coverage of the CIPD Leadership and Management Standards
• Includes self-assessment exercises, exam questions, further reading and research
• New edition of the best-selling Core Management by Winfield et al and companion text to Managing Information: Core Management by Bedward and Stredwick

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The Changing World of the Trainer: Emerging Good Practice

The Changing World of the Trainer: Emerging Good Practice (The HR Series)
By Martyn Sloman

Publisher: Butterworth-Heinemann
Number Of Pages: 304
Publication Date: 2007-04-30
ISBN-10 / ASIN: 0750680539
ISBN-13 / EAN: 9780750680530

The Changing World of the Trainer considers how the human resource development professional should undertake his or her role in todays organization. It offers a new framework which reflects the business reality of the modern world. This practical work proceeds through a series of tools, checklists, questionnaires and instruments and presents an extensive series of illustrative case studies, drawn from organizations throughout the world.

The book argues that the problems that trainers face are fundamentally the same. Their objective is to put a process in place to ensure that employees are able to acquire the knowledge and skill required by the organization. The acquisition of individual and collective knowledge and skills is not the primary purpose of the organization skills are a means to the end of profitability and service delivery. Hence training is a derived or secondary activity. In the world economy a global model of human resource development is emerging. In one form or another, organizations are seeking to develop what are known as high performance working practices. What the customer requires drives business processes: staff must be recruited, retained and motivated. Effective learning, training and development is now essential.

This does not mean the end of the traditional off-the-job training course. There are many occasions, and these are illustrated within the book, when a training course delivered by a subject-matter expert is an effective way of promoting the organizations objectives through individual learning. However, it is increasingly evident that the range of interventions undertaken by the trainer extends far beyond the design and delivery of the training course. There has been a huge increase in coaching and in ways of promoting group learning. Action learning is undergoing a resurgence. Generally there has been a growth of non-directive forms of intervention; a shift in emphasis from instruction to the facilitation of the learning process. Many practitioners are proceeding effectively to redefine their roles in a variety of different ways. However, it is now time to offer a formal expression of the new training and learning role.

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Best of The eLearning Guild's Learning Solutions: Top Articles from the eMagazine's First Five Years

Best of The eLearning Guild's Learning Solutions: Top Articles from the eMagazine's First Five Years (Pfeiffer Essential Resources for Training and HR Professionals)
By Bill Brandon

Publisher: Pfeiffer
Number Of Pages: 416
Publication Date: 2008-04-11
ISBN-10/ ASIN: 047023962X
ISBN-13/ EAN: 9780470239629

Best of The eLearning Guild's Learning Solutions delivers expert content that e-Learning professionals worldwide have found to be indispensable. The book includes guidelines, checklists and instructions that will help you create solutions that result in real learning.

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Real Delegation: How To Get People To Do Things For You-and Do Them Well

Real Delegation: How To Get People To Do Things For You-and Do Them Well
By J. K. Smart

Publisher: Financial Times Management
Number Of Pages: 144
Publication Date: 2002-12-31
ISBN-10 / ASIN: 0273663224
ISBN-13 / EAN: 9780273663225

Overworked managers know that management is about doing the best you can with what you've got. This book blends the author's thinking framework with your individual experience to help you improve your delegation skills. Karen Smart's background is in individual and organizational development. However, unlike some in her field, first and foremost Karen sees herself as a line manager. In recent years, she's worked primarily on enabling managers to manage -- developing and delivering everything from individual skill building and management development programs to management systems design and organization wide culture change.

In addition to managing her team, Karen has coached senior managers and facilitated cross-functional working, problem solving and conflict management. Although she has two degrees and has researched extensively across a range of disciplines, ultimately Karen feels she's learned most about management from her experience as an overworked and undervalued manager, disempowered by bureaucracy. From this experience - and inspired by the man she says "puts the J into KJ Smart and a lot of the smart too" - the philosophy of real management for real people was born.

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High Impact Speeches: How to Create & Deliver Words That Move Minds

High Impact Speeches: How to Create & Deliver Words That Move Minds
By Richard Heller

Publisher: Financial Times Management
Number Of Pages: 206
Publication Date: 2003-04
ISBN-10/ ASIN: 0273662023
ISBN-13/ EAN: 9780273662020

Sooner or later, we all find ourselves in front of an audience with nothing more to rely on than the power of our words. To lead today is to be a great persuader. We need the ability to mobilize ideas, appeal to values and inspire action. To find the right words, and the memorable words, to carry an audience and change things in the business world it is no longer enough for executives to be good at making things or selling them or keeping costs down. They are also expected to explain things and persuade people to do things, and so crafting good speeches has become an essential business skill and a component of any successful career. A good speech is a good career move. More and more of us, in life and work then, can expect to find ourselves in front of an audience hoping to move hearts and minds. If you want to shape a collective vision, craft a compelling case or simply explain your plans with clarity and purpose, this book will help you write and deliver a memorable speech. There are many different skills involved in speaking well, but ultimately you need to know how to choose and organize words - you need to be able to write.

High Impact Speeches will teach you how. It will also help you to develop a unique style and a unique command of your subject, with techniques that have worked for some of the greatest speakers in history. A good speech can inform, persuade, win a debate, make money or make news. It can advance your career and enhance your reputation. A bad one can only bore or make enemies. Whether the speech that you are writing is for you or for your boss, this book will teach you how to deliver a winning speech - from scratch.

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The Beermat Entrepreneur: Turn Your Good Idea into a Great Business

The Beermat Entrepreneur: Turn Your Good Idea into a Great Business
By Mike Southon, Chris West

Publisher: Financial Times Management
Number Of Pages: 148
Publication Date: 2002-06
ISBN-10/ ASIN: 0273659294
ISBN-13/ EAN: 9780273659297

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Beat Your Goals: The Definitive Guide to Personal Success

Beat Your Goals: The Definitive Guide to Personal Success (Colour Guides)
By David Molden, Denise Parker

Publisher: Financial Times Management
Number Of Pages: 172
Publication Date: 2002-12
ISBN-10/ ASIN: 0273656708
ISBN-13/ EAN: 9780273656708

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The Million-Dollar Idea in Everyone: Easy New Ways to Make Money from Your Interests, Insights, and Inventions

The Million-Dollar Idea in Everyone: Easy New Ways to Make Money from Your Interests, Insights, and Inventions
By Mike Collins

Publisher: Wiley
Number Of Pages: 224
Publication Date: 2008-03-28
ISBN-10/ ASIN: 0470193360
ISBN-13/ EAN: 9780470193365

Join the innovation revolution--and turn your BIG ideas into BIG money!

Before the Internet made instant communication and collaboration possible, inventing a new product or starting a new business was risky. Innovators and entrepreneurs were often faced with the daunting task of doing it all on their own--discovering a market opportunity, thinking of the solution, getting funding, lining up manufacturers and distributors, marketing, and eventually selling the goods. Success hinged on having enough time and money to launch and grow the venture quickly--something many first-time entrepreneurs are unprepared for.

But today is the era of the amateur. Thanks to the Internet and the emerging phenomenon of open-source innovation, making money from your creative ideas and expertise is easier than ever. No longer do big ideas only come out of corporate R&D labs or from people willing to quit their jobs and go into debt to fulfill their entrepreneurial dreams. Today, big ideas come from everyday experts just like you--schoolteachers, construction workers, college students, computer-savvy teenagers, almost anyone.

Yet people with big ideas can't do it alone. The Million-Dollar Idea in Everyone is your guide to making a difference and a dollar. This information-packed resource includes practical, real-world advice to help you explore your ideas, test-drive them, put them into action, and turn them into long-term income--without risking everything. Whether you dream of becoming a millionaire inventor or just want to earn a little extra on the side, this revolutionary guide will inspire you, inform you, and help you turn your BIG ideas into BIG money.

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The 7 Habits of Highly Effective People

The 7 Habits of Highly Effective People
By Stephen R. Covey

Publisher: Free Press
Number Of Pages: 384
Publication Date: 2004-11-09
ISBN-10/ ASIN: 0743269519
ISBN-13/ EAN: 9780743269513

In The 7 Habits of Highly Effective People, author Stephen R. Covey presents a holistic, integrated, principle-centered approach for solving personal and professional problems. With penetrating insights and pointed anecdotes, Covey reveals a step-by-step pathway for living with fairness, integrity, service, and human dignity -- principles that give us the security to adapt to change and the wisdom and power to take advantage of the opportunities that change creates.

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Everything You Need to Know at Work

Everything You Need to Know at Work
By Ciara Woods

Publisher: Prentice-Hall
Number Of Pages: 224
Publication Date: 2002-12-20
ISBN-10/ ASIN: 0273661639
ISBN-13/ EAN: 9780273661634

Most of us spend years learning by trial and error how to operate effectively in an office environment. It takes time to master those key communication skills, dealing with office politics, core financial awareness, knowing how to put your case across and effective problem solving - the kind of skills and knowledge acquired gradually and sometimes painfully, through experience, books and the odd training course. Imagine a simply written manual that took all those skills and subjects, and set out the very core essentials that everybody needs to know. The individual suddenly has a huge competitive advantage from an early stage of their working life, while the company has a more productive and effective workforce from day one.

Everything You Need To Know At Work gives you the experience and knowledge that would normally take many months to accumulate, and tells you what to do when you don't know what to do. For Human Resources- It will help you make your staff more! efficient and effective at little expense. It's the perfect substitute for early experience and the ideal platform for ongoing development. For the individual- Tells you simply and clearly everything you need to know to make you competent and confident in a business environment. Whether it's used by human resources or by the individual, this manual aims to deliver the equivalent of a couple of years' work experience, training courses and personal skills reading - all in one, easily absorbed volume.

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The Art of What Works: How Success Really Happens

The Art of What Works: How Success Really Happens
By William Duggan

Publisher: McGraw-Hill
Number Of Pages: 256
Publication Date: 2003-07-16
ISBN-10/ ASIN: 0071412069
ISBN-13/ EAN: 9780071412063

A commonsense approach to creating effective new strategies from ones that are proven to work

From Napoleon through Jack Welch, great leaders have always "borrowed" great ideas from others. The Art of What Works cuts against the grain of today's one-size-fits-all strategic gurus to argue that there are no intrinsically good or bad strategies--just flexible strategies that work best in given situations. Welch's appropriation of Six Sigma from Motorola, and use of its best features to revitalize GE, is a recent example of this approach.

In this insightful and practical guide, leading strategist William Duggan lays the groundwork for building new strategic frameworks by observing what works--and what doesn't--in the real world. The Art of What Works shows business professionals how to:

• Recognize and adopt great ideas and strategies
• Modify strategically sound ideas to their own benefit
• Decide on a course of action--then modify it when necessary

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30 Seconds That Can Change Your Life: A Decison-Making Guide for Those That Refuse to be Mediocre

30 Seconds That Can Change Your Life: A Decison-Making Guide for Those That Refuse to be Mediocre
by Roger Kaufman

Publisher: HRD Press, Inc.
Number Of Pages: 141
Publication Date: 2006-02-01
ISBN-10/ ASIN: 0874259169
ISBN-13/ EAN: 9780874259162

An unconventional approach to taking control of determining your future It takes only a single, 30-second decision to change your work or personal life for the better. Getting to that point is what is more complex. And getting there depends on the decisions you make and the context you use to make those decisions. This book is about getting ready to make that critical, life-changing 30-second decision. The practical, yet rich, guide is based on solid research, practical experience and the insight of psychotherapists and change experts.

Use these three unique templates to frame every decision you make and calibrate the value and worth of your decisions—before and after you make them:

• 5 successful decision-making keys, including getting out of your comfort zone and using a big-picture view
• A decision-making success model for aligning results and consequences
• Six-step problem-solving guide to help you pull it all together You can be in control of change, choices and consequences by applying the wisdom delivered in the book’s six chapters.

Learn how to:

• Benefit from what has worked in the past and change what has not
• Be open to change
• Know where you are headed and how to tell when you have arrived
• Unscramble the difference between wants and needs
• Focus on the ideal vision for everything you use, do, produce and deliver

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Coaching Yourself to Leadership

Coaching Yourself to Leadership
By Ginny O'Brien

Publisher: HRD Press, Inc.
Number Of Pages: 200
Publication Date: 2005-09-01
ISBN-10 / ASIN: 0874258693
ISBN-13 / EAN: 9780874258691

Let a highly successful business coach transform your work life Coaching Yourself to Leadership: 5 Key Strategies for Becoming an Integrated Leader Ginny O’Brien What would happen if a respected business coach gave you a new model for leadership that could help you achieve the happiness, productivity and fulfillment at work you so desire? It would change your life. That’s exactly what author Ginny O’Brien has done. She’s a certified business coach who draws on an approach she’s used successfully for years in her practice to develop effective leaders. It integrates competencies from three domains of leadership—self, work and others—and emphasizes both masculine and feminine elements of strength. O’Brien’s themes—be authentic, visionary, emotionally intelligent, an assertive communicator and connected to others through relationships and alliances—are covered in-depth in separate chapters. Exercises, tools and specific guidance are also provided to help you turn the information presented into everyday practices. The purpose of the book is not to help you become the next Jack Welch—being a great leader doesn’t mean you have to get to the top. Rather, it is to provide you with practices and techniques that will transform you into a more positive, authentic leader who can make work better for yourself and those you currently lead.

Sample topics:
• Identifying values: Getting to the core of you
• The dilemma of defensive behaviors
• Leadership and parenting: The same skill set
• Dealing with people you don’t respect
• Assertive vs aggressive
• Passive-aggressive communicators: The Alienators
• The art of asking powerful questions
• Managing your fear
• The problem with delegating perfection

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10 Minute Guide to Getting Organized

10 Minute Guide to Getting Organized (2nd Edition)
By Janet Bernstel, Stephen Windhaus

Publisher: Alpha
Number Of Pages: 156
Publication Date: 2000-10-13
ISBN/ ASIN: 0028636139
EAN: 9780028636139

This guide is based on the philosophy that organization is a skill and, like all skills, it can be learned. The author provides steps for creating systems that will save you time and labor, shows you how to keep your desktop clutter-free, helps you avoid procrastination and excuses,and introduces you to organizational tools that will benefit both you and your staff.

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Double Your Income Doing What You Love: Raymond Aaron's Guide to Power Mentoring

Double Your Income Doing What You Love: Raymond Aaron's Guide to Power Mentoring
By Raymond Aaron, Sue Lacher

Publisher: Wiley
Number Of Pages: 191
Publication Date: 2008-01-18
ISBN-10/ ASIN: 047017370X
ISBN-13/ EAN: 9780470173701

Double Your Income Doing What You Love breaks life down into six pathways, and then sets out a simple but highly effective system for you to set goals in all six categories every month. Using his MTO system, author Raymond Aaron teaches you how to set each goal at three levels—Minimum, Target, and Outrageous—so that you can begin to move ever closer to fully creating, and then living, the life of your dreams.

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Think Like a Genius

Think Like a Genius
By Todd Siler

Publisher: Bantam
Number Of Pages: 304
Publication Date: 1999-01-05
ISBN-10/ ASIN: 0553379283
ISBN-13/ EAN: 9780553379280

Learn the easy steps to harnessing the incredible creative power of your mind that can enable anyone to Think Like A Genius.

• How you already think like a genius without even knowing it--page 6
• The secret formula for genius: C.R.E.A.T.E.--page 22
• Ways to overcome the fear that inhibits the genius within you--page 58
• How to transform the cynicism of I can't do it to the confidence of I can do anything--page 66
• Breaking out of mental ruts and daily routines that block your road to genius--page 77
• How to turn the obvious into a work of art, a new insight, or a multimillion-dollar creation--page 92
• Getting unstuck from the quicksand of indecision and procrastination--page 106
• The secret essence of every stroke of genius--page 165
• And much more!

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Creating Optimism: A Proven 7-Step Program for Overcoming Depression

Creating Optimism: A Proven 7-Step Program for Overcoming Depression
by Alicia Fortinberry, Bob Murray

Publisher: McGraw-Hill
Number Of Pages: 272
Publication Date: 2004-01-09
ISBN/ ASIN: 0071417850
EAN: 9780071417853

A POWERFUL BLUEPRINT TO ACHIEVE LIFELONG HAPPINESS

A revolutionary new approach to beating depression through lasting, supportive relationships

This breakthrough book describes a revolutionary new approach to overcoming depression that has proven far more effective (94 percent success rate based on follow-up questionnaires) than drugs, psychotherapy, or both combined. Based on the authors' more than 20 years of research and practice, and sponsored by the University of South Florida, this unique, seven-step program challenges the conventional wisdom that healing occurs from the inside out. It shows that real change comes from building healthier relationships with other people, our own bodies, nature, and spirituality. The program can be used either without medications or in conjunction with them. Drawing upon the latest research in neurobiology, psychiatry, and evolutionary psychology, the authors lay bare common myths about depression--what it really is and what causes it. They arm readers with:

• Proven techniques for identifying dysfunctional behavior and changing it
• A step-by-step process for establishing and maintaining healthy relationships
• Valuable charts, questionnaires, and self-tests
• Powerful mind-body healing techniques and exercises that restructure neural pathways in the brain and allow for new, healthier ways of thinking

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Self Hypnosis: Easy Ways to Hypnotize Your Problems Away (Revised Edition)

Self Hypnosis: Easy Ways to Hypnotize Your Problems Away - Revised Edition
By Bruce Goldberg

Publisher: New Page Books
Number Of Pages: 220
Publication Date: 2006-03-30
ISBN-10 / ASIN: 1564148858
ISBN-13 / EAN: 9781564148858

Here is a revolutionary approach to help you overcome habits, phobias, chronic pain, and other "self-defeating sequences" through the easy-to-use techniques of self hypnosis.

Self-Hypnosis shows you how to make your own tapes to reprogram your subconscious and attain your goals. The effect of these techniques is to put the "self" back in "self-help" and to eliminate the many dependencies and co-dependencies that complicate and take the joy out of life.

Hypnotic suggestions are effective because they bypass the conscious mind’s natural resistance to change and reprogram the computer we call the subconscious to permanently effect these changes. By devoting a mere 20 minutes each day to this approach, you will literally take charge of your life.

The results that can be achieved using these techniques are virtually endless. Hypnosis can: - Increase self-confidence. - Increase and focus concentration. - Improve memory. - Improve your sex life. - Enhance creativity. - Eliminate headaches, even migraines. - Eliminate insomnia. - Relieve chronic pain. - Slow down and even reverse the aging process.

And don’t forget that self-hypnosis can be used for two problems plaguing so many people: losing weight and quitting smoking!

This revised edition now comes with a 72-minute CD with self-hypnosis exercises designed to improve your self-image, overcome fears, improve your creativity, and much more.

Self Hypnosis is a must-read for anyone interested in exploring self-awareness and taking control of his or her destiny.

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