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Workplace Issues Ebook
Showing posts with label Business. Show all posts
Showing posts with label Business. Show all posts

Sunday, October 26, 2008

The Global Market: Developing a Strategy to Manage Across Borders


The Global Market: Developing a Strategy to Manage Across Borders (Jossey Bass Business and Management Series)
By John A. Quelch, Rohit Deshpande


Publisher: Jossey-Bass
Number Of Pages: 432
Publication Date: 2004-05-31
ISBN-10/ ASIN: 0787968579
ISBN-13/ EAN: 9780787968571

The twin forces of ideological change and the technology revolution make globalization the single most important issue facing executives today. But many companies who have developed a presence in the global market now face the challenges inherent in creating a multinational presence with the demands of the "unglobal consumer" who does not have a "one size fits all" need. Here, HBS Professors John Quelch and Deshpande bring together 13 Harvard Business School professors to discuss these and other problems and benefits encountered by executives in global markets. Topics to be discussed include: operating costs of global advertising and marketing services, global product standards; managing global supply chains; global account management; global brands; global knowledge sharing and performance drivers; managing global customers; and social marketing for global economic development.

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The Six Disciplines of Breakthrough Learning: How to Turn Training and Development Into Business Results


The Six Disciplines of Breakthrough Learning: How to Turn Training and Development Into Business Results
By Calhoun W. Wick, Roy V. H. Pollock, Andrew McK. Jefferson, Richard D. Flanagan


Publisher: Pfeiffer
Number Of Pages: 256
Publication Date: 2006-04-14
ISBN-10/ ASIN: 0787982547
ISBN-13/ EAN: 9780787982546

The Six Disciplines of Breakthrough Learning presents an innovative approach that accelerates the transfer and application of corporate learning. The Six Disciplines provides the definitive road map and tools for optimizing the business impact of leadership and management training, sales, quality, performance improvement, and individual development programs. This important book presents the theories and techniques behind the approach and includes expert advice for bridging the learning-doing gap. The authors recommendations are illustrated with dozens of real-life examples from successful companies on the cutting edge of results-driven educational performance.

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ERP: Tools, Techniques, and Applications for Integrating the Supply Chain, 2nd Edition


ERP: Tools, Techniques, and Applications for Integrating the Supply Chain, Second Edition (The St. Lucie Press Series on Resource Management)
By Carol A Ptak, Eli Schragenheim


Publisher: CRC
Number Of Pages: 464
Publication Date: 2003-10-20
ISBN-10/ ASIN: 1574443585
ISBN-13/ EAN: 9781574443585

Completely revised and updated, ERP: Tools, Techniques, and Applications for Integrating the Supply Chain, Second Edition describes, from the perspective of a business manager, concepts and tools for enterprise planning, management, and execution. The text is written in an easy-to-read format, with many real examples from a variety of industries that illustrate key points. This book can be used over and over, as a quick reference to obtain insight into ERP topics. The Second Edition introduces many new topics, including:

- Supplier relationship management (SRM)
- Strategic sourcing
- Throughput supply chain measures such as inventory dollar days and throughput dollar days
- Product Life Cycle Management (PLM)
- Technology architecture choices
- Customer relationship management With the help of a supplemental CD containing a Management Interactive Case Study System (MICSS), this volume explains the application of ERP tools and techniques to different types of businesses, and enables you to test the concepts in a computer simulation model.

You can control the dynamics of handling an ERP program within a virtual company, and learn from the resulting analysis of how to guide to this company to financial success. This simulation package allows you to test your newly acquired knowledge before implementing your chosen ERP system.

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he New Bottom Line: Bridging the Value Gaps that are Undermining Your Business


The New Bottom Line: Bridging the Value Gaps that are Undermining Your Business
By Alan Mitchell, Andreas W. Bauer, Gerhard Hausruckinger


Publisher: Capstone
Number Of Pages: 276
Publication Date: 2003-08-20
ISBN-10/ ASIN: 1841124761
ISBN-13/ EAN: 9781841124766

This radical, provocative and inspiring book explores a tectonic shift at the very heart of business. A shift that making the old bottom line of corporate profitability the servant of a new master: a new person-centric bottom line of personal profitability or value in my life.

So what? No bottom line? No more profit?

Of course not! Every organization must cover its costs. Every business has to make a profit
to survive. The authors of The New Global Line remarkably show that the necessary requirements for doing so are changing, and why this transformation containing important elements of both evolution and revolution is under way, how its undermining the foundations of once-great businesses and brands, and how its throwing up huge new opportunities.

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Quality Control for Dummies (Business & Personal Finance)


Quality Control for Dummies (Business & Personal Finance)
By Larry Webber, Michael Wallace


Publisher: For Dummies
Number Of Pages: 384
Publication Date: 2007-01-03
ISBN-10/ ASIN: 0470069090
ISBN-13/ EAN: 9780470069097

So you’ve been asked to lead a quality control initiative? Or maybe you’ve been assigned to a quality team. Perhaps you’re a CEO whose main concern is to make your company faster, more efficient, and less expensive. Whatever your role is, quality control is a critical concept in every industry and profession.

Quality Control For Dummies is the straightforward, easy guide to improving your company’s quality. It covers all of today’s available options and provides expert techniques for introducing quality methods to your company, collecting data, designing quality processes, and more. This hands-on guide gives you all the tools you’ll ever need to enhance your company’s quality, including:

* Understanding the importance of quality standards
* Putting fundamental quality control methods to use
* Listening to your customer about quality issues
* Whipping quality control into shape with Lean
* Working with value stream mapping
* Focusing on the 5S method
* Supplement a process with Kanban
* Fixing tough problems with Six Sigma
* Using QFD to win customers over
* Improving you company with TOC

This invaluable reference is written from an unbiased viewpoint, giving you all the facts about each theory with no fuzzy coverings. It also includes steps for incorporating quality into a new product and Web sites packed with quality control tips and techniques. With Quality Control For Dummies, you’ll be able to speed up production, eliminate waste, and save money!

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Six Sigma Workbook For Dummies (Business & Personal Finance)


Six Sigma Workbook For Dummies (Business & Personal Finance)
By Craig Gygi, Bruce Williams, Terry Gustafson


Publisher: For Dummies
Number Of Pages: 312
Publication Date: 2006-10-02
ISBN-10/ ASIN: 0470045191
ISBN-13/ EAN: 9780470045190

Improve your efficiency -- and bring in big profits!

Need help implementing or understanding Six Sigma? Want to take this powerful problem-solving methodology and apply it to your business? Six Sigma isn't just for Fortune 500 companies anymore; it's for every business, even yours, no matter how big or small. This hands-on workbook provides the knowledge, insight, and practical exercises you need to master Six Sigma and put it to work in your business. Perfect as a companion workbook for Six Sigma For Dummies -- or any other Six Sigma book -- Six Sigma Workbook For Dummies gives you a wealth of examples, problems, and other tools you need to turn Six Sigma theory into practice -- today!

Discover:
* How to form and lead a Six Sigma initiative
* Project alignment with business objectives and strategy
* How to create process flow maps and models
* Chart and graph plotting for analysis and interpretation
* Methods for calculating Sigma scores
* How to quantify variable relationships

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Friday, September 5, 2008

Aligning Human Resources and Business Strategy

Aligning Human Resources and Business Strategy
By Linda Holbeche


Publisher: Butterworth-Heinemann
Number Of Pages: 496
Publication Date: 2001-10
ISBN-10/ ASIN: 0750653620
ISBN-13/ EAN: 9780750653626

What difference can an aspiring HR strategist really make to business value? Is HR making the most of its new opportunities to become a pivotal part of the business? In a world where HR can suffer from a low, administrative profile, Linda Holbeche shows how some HR strategists have impressed and delivered at the highest level.

Building on surveys undertaken through Personnel Today magazine, and research via Roffey Park Institute, Holbeche provides a set of tools and case studies that show how HR strategists have utilised their skills to deliver a variety of key business objectives, often within their current job role. The relationship between an effective people strategy and business success is hard to quantify in financial terms, but Holbeche provides persuasive examples to add to the growing body of evidence.

Case studies include Mergers & Acquisitions policies, organizational design, retaining high flyers in an international environment, and core competency approaches.

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Mobilizing Minds: Creating Wealth From Talent in the 21st Century Organization

Mobilizing Minds: Creating Wealth From Talent in the 21st Century Organization
By Lowell L. L Bryan, Claudia L. I. Joyce


Publisher: McGraw-Hill
Number Of Pages: 300
Publication Date: 2007-05-29
ISBN-10/ ASIN: 0071490825
ISBN-13/ EAN: 9780071490825

Based on a decade of exclusive research, Lowell Bryan and Claudia Joyce of McKinsey & Company have come up with a simple yet revolutionary conclusion: Your workforce is the key to growth in the 21st century. By tapping into their underutilized talents, knowledge, and skills you can earn tens of thousands of additional dollars per employee, and manage the interdepartmental complexities and barriers that prevent real achievements and profits.

This can only be accomplished through organizational design and redesign. That's the new model for survival in the modern, digital, global economy. With the right design, your organization will have the capabilities to pursue whatever strategy is necessary to compete on any scale, react to any market change, leverage any opportunity, and sail past the competition.

In Mobilizing Minds, the authors distill their research into seven strategic ideas that shatter the complexity frontiers, have the potential to unleash enormous profits, and enable long-term success for every company. Bryan and Joyce outline innovative principles that enable corporations to:
  • Manage complexity, bureaucracy, and redundancy
  • Use hierarchical authority to strengthen the authority of key managers and drive performance
  • Deliver operating earnings while implementing wealth-creation strategies
  • Allow formal networks, talent, and knowledge marketplaces to work in a large company
  • Motivate and reward wealth-creating behavior
  • Pursue organizational design as a corporate strategy
  • Increase worker satisfaction
It is imperative for corporations to put the same energy used for new products and processes into organizational design. That's where the money is. That's where the opportunities lie. That's the key to surviving and prospering in the 21st century.

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Tuesday, September 2, 2008

The Beermat Entrepreneur: Turn Your Good Idea into a Great Business

The Beermat Entrepreneur: Turn Your Good Idea into a Great Business
By Mike Southon, Chris West


Publisher: Financial Times Management
Number Of Pages: 148
Publication Date: 2002-06
ISBN-10/ ASIN: 0273659294
ISBN-13/ EAN: 9780273659297

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The Million-Dollar Idea in Everyone: Easy New Ways to Make Money from Your Interests, Insights, and Inventions

The Million-Dollar Idea in Everyone: Easy New Ways to Make Money from Your Interests, Insights, and Inventions
By Mike Collins


Publisher: Wiley
Number Of Pages: 224
Publication Date: 2008-03-28
ISBN-10/ ASIN: 0470193360
ISBN-13/ EAN: 9780470193365

Join the innovation revolution--and turn your BIG ideas into BIG money!

Before the Internet made instant communication and collaboration possible, inventing a new product or starting a new business was risky. Innovators and entrepreneurs were often faced with the daunting task of doing it all on their own--discovering a market opportunity, thinking of the solution, getting funding, lining up manufacturers and distributors, marketing, and eventually selling the goods. Success hinged on having enough time and money to launch and grow the venture quickly--something many first-time entrepreneurs are unprepared for.

But today is the era of the amateur. Thanks to the Internet and the emerging phenomenon of open-source innovation, making money from your creative ideas and expertise is easier than ever. No longer do big ideas only come out of corporate R&D labs or from people willing to quit their jobs and go into debt to fulfill their entrepreneurial dreams. Today, big ideas come from everyday experts just like you--schoolteachers, construction workers, college students, computer-savvy teenagers, almost anyone.

Yet people with big ideas can't do it alone. The Million-Dollar Idea in Everyone is your guide to making a difference and a dollar. This information-packed resource includes practical, real-world advice to help you explore your ideas, test-drive them, put them into action, and turn them into long-term income--without risking everything. Whether you dream of becoming a millionaire inventor or just want to earn a little extra on the side, this revolutionary guide will inspire you, inform you, and help you turn your BIG ideas into BIG money.

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Friday, August 22, 2008

Marketing ROI: The Path to Campaign, Customer and Corporate Profitability

Marketing ROI: The Path to Campaign, Customer and Corporate Profitability
By James D. Lenskold


Publisher: McGraw-Hill
Number Of Pages: 256
Publication Date: 2003-07-16
ISBN-10/ ASIN: 0071413634
ISBN-13/ EAN: 9780071413633

ROI (Return on Investment) is today's key business tool for measuring how effectively money was spent--yet few marketing managers receive any ROI training at all. Marketing ROIchanges all that, showing marketing pros at every level how to use ROI and other financial metrics to support their strategic decision making.

This comprehensive book details how an accurate working knowledge of ROI is essential for using the latest marketing measurements, and provides insights for gaining the greatest competitive advantage from the skilled use and understanding of ROI concepts.

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Marketing Champions: Practical Strategies for Improving Marketing's Power, Influence and Business Impact

Marketing Champions: Practical Strategies for Improving Marketing's Power, Influence and Business Impact
By Roy A. Young, Allen M. Weiss, David W. Stewart


Publisher: Wiley
Number Of Pages: 288
Publication Date: 2006-09-29
ISBN-10/ ASIN: 0471744956
ISBN-13/ EAN: 9780471744955

Praise for Marketing Champions

"Much has been written about the importance of using marketing principles and tools effectively. But we've paid far less attention to how marketing works within an organization--and how marketers can better interact with other prime movers in their companies. This book really delivers on this much-neglected subject--sounding a wake-up call to marketers everywhere on how to exert their influence and improve their contribution to cash flow."
--Philip Kotler, S.C. Johnson Distinguished Professor of International Marketing, Kellogg School of Management, Northwestern University

"The authors understand that marketing is now the most important force within an organization--if you can figure out how to coordinate the rest of your colleagues. This book shows you how."
--Seth Godin, author of Small Is the New Big

"This leadership guide is a must-read for every executive who wants to understand the crucial connection between marketing and bottom-line results."
--Warren Bennis, Distinguished Professor of Business Administration, University of Southern California, and author of On Becoming a Leader

"The best marketing leaders are those who can harness the power of the enterprise--not just lead the marketing team. This book will give you the ability to align and inspire the entire company."
--Jerry Noonan, Spencer Stuart

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Saturday, August 16, 2008

High Performance Business Strategy: Inspiring Success Through Effective Human Resource Management

High Performance Business Strategy: Inspiring Success Through Effective Human Resource Management
By Ap Eigenhuis, Rob Van Dijk


Publisher: Kogan Page
Number Of Pages: 207
Publication Date: 2007-08-01
ISBN-10/ ASIN: 0749450134
ISBN-13/ EAN: 9780749450137

Authors Ap Eigenhuis and Rob van Dijk see a natural alliance between the CEO and the HR executive. HR executives, they argue, must position themselves in the forefront of solving new business challenges. In High Performance Business Strategy, they show senior management -- both within HR and outside of it -- how to analyze the weak points in a business and focus HR on transforming the problem areas. They introduce a unique online checklist that identifies areas of corporate weakness, and they explain how to use the results to build a new HR strategy. Throughout the book and the checklist, the authors have incorporated state-of-the-art knowledge on what works in large, international organizations. This knowledge is based on their experience working with CEOs and senior executives in large, international corporations and on exclusive access to research conducted by the Hay Group.

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Creating a Strategic Human Resources Organization: An Assessment of Trends and New Directions

Creating a Strategic Human Resources Organization: An Assessment of Trends and New Directions
By Edward E. Lawler III, Susan Albers Mohrman


Publisher: Stanford Business Books
Number Of Pages: 152
Publication Date: 2003-03-13
ISBN-10 / ASIN: 0804747024
ISBN-13 / EAN: 9780804747028

Corporations are undergoing dramatic changes that have significant implications for how human resources are best managed and organized. There is growing consensus that human capital is critical to an organization’s success. But how should the HR function itself be organized? Is change in HR keeping pace with organizational change overall?

Creating a Strategic Human Resources Organization reports the findings from a 6-year longitudinal study of whether and how the HR functions in large corporations are responding to the challenges and opportunities posed by the changing business environment. The book identifies the changes that will be required in order for HR to become a true strategic partner, and suggests why, in too many companies, this transition is not occurring. It examines the paradoxical roles played in this transition by the focus on talent management and the application of IT capabilities, and proposes a new way of conceptualizing HR as providing three service lines. It finds that the most effective HR teams are substantially changing their mix of activities to become knowledge-based contributors to organizational strategy and effectiveness.

The authors conclude that HR is at a crossroads, and will either have to face up to these challenges or become a marginal contributor to corporate success.

The study was carried out at the Center for Effective Organizations in the Marshall School of Business at the University of Southern California, and was funded by the Human Resource Planning Society and the corporate sponsors of the Center for Effective Organizations.

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The New Human Capital Strategy: Improving the Value of Your Most Important Investment -- Year After Year

The New Human Capital Strategy: Improving the Value of Your Most Important Investment -- Year After Year
By Bradley W. Hall


Publisher: AMACOM
Number Of Pages: 240
Publication Date: 2008-01-09
ISBN-10/ ASIN: 081440927X
ISBN-13/ EAN: 9780814409275

It is often said that the only true source of sustained competitive advantage is people. But what does that mean and how can this be measured and managed? How many organizations know whether their human capital outperforms their competitors’, or even whether it improves year-over-year? And what is the strategy for continually improving that performance?

The New Human Capital Strategy is a roadmap for delivering measurable business results by systematically improving the performance of those in roles most important to customers and shareholders. Proposing a radical shift in the way organizations measure and manage their people, the book asserts that competitive advantage is a function of four areas of strength:

* effective executive teams

* leaders who deliver results

* outperforming competitors in key positions

* workforce performance

Using examples, research, and metrics, this essential guide provides readers with a system for ensuring that their people are more valuable this year than the last.

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Monday, August 4, 2008

The Performance Management Revolution: Business Results Through Insight and Action

The Performance Management Revolution: Business Results Through Insight and Action
By Howard Dresner


Publisher: Wiley
Number Of Pages: 231
Publication Date: 2007-11-16
ISBN-10/ ASIN: 0470124830
ISBN-13/ EAN: 9780470124833

The Performance Management Revolution shows you how your business can get prepared for the future—transforming strategies into plans, plans into actions, and actions into results. Written by Howard Dresner, a worldwide authority in the area of business intelligence and performance management, this lucid book offers great insight into strategies that any company interested in improving its business performance and accountability could adopt. This visionary book provides an intelligent framework toward the path to better performance through insight and action.

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Implementing The IT Balanced Scorecard: Aligning IT with Corporate Strategy

IMPLEMENTING THE IT BALANCED SCORECARD: Aligning IT with Corporate Strategy
By Jessica Keyes


Publisher: AUERBACH
Number Of Pages: 528
Publication Date: 2005-02-28
ISBN-10/ ASIN: 0849326214
ISBN-13/ EAN: 9780849326219

The goals of an IT balanced scorecard include the alignment of IT plans with business objectives, the establishment of measures of IT effectiveness, the directing of employee efforts toward IT objectives, the improved performance of technology, and the achievement of balanced results across stakeholder groups. CIOs, CTOs, and other technical managers can achieve these goals by considering multiple perspectives, long- and short-term objectives, and how the IT scorecard is linked to other scorecards throughout their organizations. Implementing the IT Balanced Scorecard: Aligning IT with Corporate Strategy lays the groundwork for implementing the scorecard approach, and successfully integrating it with corporate strategy. This volume thoroughly explains the concept of the scorecard framework from both the corporate and IT perspectives. It provides examples, case histories, and current research for critical issues such as performance measurement and management, continuous process improvement, benchmarking, metrics selection, and people management. The book also discusses how to integrate these issues with the four perspectives of the balanced scorecard: customer, business processes, learning, and innovation and financial.

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Friday, July 25, 2008

Human Resources Business Process Outsourcing: Transforming How HR Gets Its Work Done ebook

Human Resources Business Process Outsourcing: Transforming How HR Gets Its Work Done (Jossey Bass Business and Management Series)
By Edward E. Lawler, Dave Ulrich, Jac Fitz-enz, James Madden


Publisher: Jossey-Bass
Number Of Pages: 272
Publication Date: 2004-08-12
ISBN-10/ ASIN: 0787971634
ISBN-13/ EAN: 9780787971632

In Human Resources Business Process Outsourcing, Edward E. Lawler III, Dave Ulrich, Jac Fitz-enz (the foremost experts in the human resource field) and James C. Madden V (the CEO of the top HR outsourcing firm), clearly show how outsourcing offers an effective, low-cost alternative to traditional administration and provides HR managers with new opportunities to contribute directly to their companies' overall strategy and business performance. Step by step, the authors explore how the HR function in corporations is structured and include a template for analyzing a HR department’s value, value added, and cost-to-serve. In this important resource, the authors explain new approaches organizations can take to improve HR administration and demonstrate how HR functions can be best organized.

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