The Six Disciplines of Breakthrough Learning: How to Turn Training and Development Into Business Results

The Six Disciplines of Breakthrough Learning: How to Turn Training and Development Into Business Results
By Calhoun W. Wick, Roy V. H. Pollock, Andrew McK. Jefferson, Richard D. Flanagan

Publisher: Pfeiffer
Number Of Pages: 256
Publication Date: 2006-04-14
ISBN-10/ ASIN: 0787982547
ISBN-13/ EAN: 9780787982546

The Six Disciplines of Breakthrough Learning presents an innovative approach that accelerates the transfer and application of corporate learning. The Six Disciplines provides the definitive road map and tools for optimizing the business impact of leadership and management training, sales, quality, performance improvement, and individual development programs. This important book presents the theories and techniques behind the approach and includes expert advice for bridging the learning-doing gap. The authors recommendations are illustrated with dozens of real-life examples from successful companies on the cutting edge of results-driven educational performance.

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Retention Management: Strategies, Practices, Trends

Retention Management: Strategies, Practices, Trends (Saratoga Institute/AMA Special Reports)
By Saratoga Institute

Publisher: AMACOM
Number Of Pages: 120
Publication Date: 1997-12-11
ISBN-10/ ASIN: 081447974X
ISBN-13/ EAN: 9780814479742

Original research sponsored by American Management Association.

Companies today are facing a serious talent shortfall,marked by heavy financial consequences—reduced productivity, lost intellectual capital, customer defections, and lower sales. Not to mention the high costs of replacing employees.

Why do employees voluntarily leave their jobs? What are the root causes for the rentention problems that plague so many American corporations? And what are some of the potential remedies? That’s what Retention Management seeks to explain.

CURRENT, ORIGINAL DATA...CLEAR, INFORMED ANALYSIS

Retention Management reveals the key findings of a landmark survey conducted in the summer of 1997 by the prestigious Saratoga Institute. It supplies both raw data and textual analysis to explain how organizations as varied as Dell Computer, Haggar Clothing, Honda of America, Mayo Clinic Arizona, and Volunteers of America are dealing with one of today’s most pressing corporate challenges: retaining top talent.

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Creating a Total Rewards Strategy: A Toolkit for Designing Business-Based Plans

Creating a Total Rewards Strategy: A Toolkit for Designing Business-Based Plans
By Todd M. Manas, Michael Dennis Graham

Publisher: AMACOM
Number Of Pages: 352
Publication Date: 2002-12-27
ISBN-10/ ASIN: 0814407226
ISBN-13/ EAN: 9780814407226

Salary, bonuses, benefits and "perks" may be the most visible elements of a rewards program, but other components are just as valuable to employees. This comprehensive book and CD-ROM package shows how nonfinancial rewards can be quantified and combined with monetary measures in a way that complements business objectives.

The authors' eye-opening research on what employees value is backed up by examples from their own consulting experience. The book's step-by-step process features more than 100 practical tools for developing an "M3" rewards system based on money, mix, and message, and provides a blueprint for creating a custom-tailored rewards strategy to match an organization's specific goals.

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Mobilizing Minds: Creating Wealth From Talent in the 21st Century Organization

Mobilizing Minds: Creating Wealth From Talent in the 21st Century Organization
By Lowell L. L Bryan, Claudia L. I. Joyce

Publisher: McGraw-Hill
Number Of Pages: 300
Publication Date: 2007-05-29
ISBN-10/ ASIN: 0071490825
ISBN-13/ EAN: 9780071490825

Based on a decade of exclusive research, Lowell Bryan and Claudia Joyce of McKinsey & Company have come up with a simple yet revolutionary conclusion: Your workforce is the key to growth in the 21st century. By tapping into their underutilized talents, knowledge, and skills you can earn tens of thousands of additional dollars per employee, and manage the interdepartmental complexities and barriers that prevent real achievements and profits.

This can only be accomplished through organizational design and redesign. That's the new model for survival in the modern, digital, global economy. With the right design, your organization will have the capabilities to pursue whatever strategy is necessary to compete on any scale, react to any market change, leverage any opportunity, and sail past the competition.

In Mobilizing Minds, the authors distill their research into seven strategic ideas that shatter the complexity frontiers, have the potential to unleash enormous profits, and enable long-term success for every company. Bryan and Joyce outline innovative principles that enable corporations to:

• Manage complexity, bureaucracy, and redundancy
• Use hierarchical authority to strengthen the authority of key managers and drive performance
• Deliver operating earnings while implementing wealth-creation strategies
• Allow formal networks, talent, and knowledge marketplaces to work in a large company
• Motivate and reward wealth-creating behavior
• Pursue organizational design as a corporate strategy
• Increase worker satisfaction

It is imperative for corporations to put the same energy used for new products and processes into organizational design. That's where the money is. That's where the opportunities lie. That's the key to surviving and prospering in the 21st century.

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The Changing World of the Trainer: Emerging Good Practice

The Changing World of the Trainer: Emerging Good Practice (The HR Series)
By Martyn Sloman

Publisher: Butterworth-Heinemann
Number Of Pages: 304
Publication Date: 2007-04-30
ISBN-10 / ASIN: 0750680539
ISBN-13 / EAN: 9780750680530

The Changing World of the Trainer considers how the human resource development professional should undertake his or her role in todays organization. It offers a new framework which reflects the business reality of the modern world. This practical work proceeds through a series of tools, checklists, questionnaires and instruments and presents an extensive series of illustrative case studies, drawn from organizations throughout the world.

The book argues that the problems that trainers face are fundamentally the same. Their objective is to put a process in place to ensure that employees are able to acquire the knowledge and skill required by the organization. The acquisition of individual and collective knowledge and skills is not the primary purpose of the organization skills are a means to the end of profitability and service delivery. Hence training is a derived or secondary activity. In the world economy a global model of human resource development is emerging. In one form or another, organizations are seeking to develop what are known as high performance working practices. What the customer requires drives business processes: staff must be recruited, retained and motivated. Effective learning, training and development is now essential.

This does not mean the end of the traditional off-the-job training course. There are many occasions, and these are illustrated within the book, when a training course delivered by a subject-matter expert is an effective way of promoting the organizations objectives through individual learning. However, it is increasingly evident that the range of interventions undertaken by the trainer extends far beyond the design and delivery of the training course. There has been a huge increase in coaching and in ways of promoting group learning. Action learning is undergoing a resurgence. Generally there has been a growth of non-directive forms of intervention; a shift in emphasis from instruction to the facilitation of the learning process. Many practitioners are proceeding effectively to redefine their roles in a variety of different ways. However, it is now time to offer a formal expression of the new training and learning role.

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Best of The eLearning Guild's Learning Solutions: Top Articles from the eMagazine's First Five Years

Best of The eLearning Guild's Learning Solutions: Top Articles from the eMagazine's First Five Years (Pfeiffer Essential Resources for Training and HR Professionals)
By Bill Brandon

Publisher: Pfeiffer
Number Of Pages: 416
Publication Date: 2008-04-11
ISBN-10/ ASIN: 047023962X
ISBN-13/ EAN: 9780470239629

Best of The eLearning Guild's Learning Solutions delivers expert content that e-Learning professionals worldwide have found to be indispensable. The book includes guidelines, checklists and instructions that will help you create solutions that result in real learning.

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The Daily Disciplines of Leadership: How to Improve Student Achievement, Staff Motivation, and Personal Organization

The Daily Disciplines of Leadership: How to Improve Student Achievement, Staff Motivation, and Personal Organization (Jossey Bass Education Series)
By Douglas B. Reeves

Publisher: Jossey-Bass
Number Of Pages: 272
Publication Date: 2002-11-04
ISBN-10/ ASIN: 0787964034
ISBN-13/ EAN: 9780787964030

The Daily Disciplines of Leadership is a comprehensive and down-to-earth manual for school leaders that addresses the daunting challenges that today's principals, superintendents, and teacher-leaders face on a daily basis. Written by Douglas Reeves— a leading authority on academic standards, performance assessment, and accountability— the information in this book is based on his extensive experience working with educators, administrators, and school board members from across the country and internationally. Reeves discusses the basic purpose of leadership, presents four key leadership archetypes, and offers practical recommendations for action. Covering a wide range of topics— from accountability systems to personal communications— this book will serve as the 'go to' resource for novice and seasoned school leaders alike.

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Competency-Based Human Resource Management

Competency-Based Human Resource Management
by David D. Dubois William J. Rothwell

Force-fitting employees into a "job box" shortchanges both the employees and the organization, according to David Dubois and William Rothwell. The more effective method is to fit employee talents to the work that must be accomplished. Competency-Based Human Resource Management describes how to reinvent the human resource department so that job competencies--rather than job descriptions--become the foundation for all HR efforts. The authors show HR professionals how to identify the key competencies that distinguish best-in-class performers--or "exemplars"--from average performers and use them as the basis for all HR functions, including planning, recruiting and selecting, training, and performance development. This new model of performance management unleashes the power of exemplary performers across all job categories, resulting in enhanced employee satisfaction and significant gains in productivity. Competency-Based Human Resource Management provides a wide variety of planning tools, checklists, worksheets, and other practical aids to help HR professionals make the transition from a work-based environment to a competency-based foundation for human resource management.

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Creating a Strategic Human Resources Organization: An Assessment of Trends and New Directions

Creating a Strategic Human Resources Organization: An Assessment of Trends and New Directions
By Edward E. Lawler III, Susan Albers Mohrman

Publisher: Stanford Business Books
Number Of Pages: 152
Publication Date: 2003-03-13
ISBN-10 / ASIN: 0804747024
ISBN-13 / EAN: 9780804747028

Corporations are undergoing dramatic changes that have significant implications for how human resources are best managed and organized. There is growing consensus that human capital is critical to an organization’s success. But how should the HR function itself be organized? Is change in HR keeping pace with organizational change overall?

Creating a Strategic Human Resources Organization reports the findings from a 6-year longitudinal study of whether and how the HR functions in large corporations are responding to the challenges and opportunities posed by the changing business environment. The book identifies the changes that will be required in order for HR to become a true strategic partner, and suggests why, in too many companies, this transition is not occurring. It examines the paradoxical roles played in this transition by the focus on talent management and the application of IT capabilities, and proposes a new way of conceptualizing HR as providing three service lines. It finds that the most effective HR teams are substantially changing their mix of activities to become knowledge-based contributors to organizational strategy and effectiveness.

The authors conclude that HR is at a crossroads, and will either have to face up to these challenges or become a marginal contributor to corporate success.

The study was carried out at the Center for Effective Organizations in the Marshall School of Business at the University of Southern California, and was funded by the Human Resource Planning Society and the corporate sponsors of the Center for Effective Organizations.

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The Human Resources Scorecard

The Human Resources Scorecard (Improving Human Performance)
By Jack J. Phillips, Ron Stone, Patricia Phillips

Publisher: Butterworth-Heinemann
Number Of Pages: 420
Publication Date: 2001-03-15
ISBN-10/ ASIN: 0877193673
ISBN-13/ EAN: 9780877193678

'The Human Resources Scorecard: measuring the return on investment' is the first book to provide a comprehensive, step-by-step process for measuring return on investment in human resources programs. Based on the classic ROI definition of earnings divided by investment, the ROI Process developed 20 years ago by co-author Jack J Phillips aids managers in determining and improving the bottom-line impact that human resource programs have on an organization. The ROI Process provides six additional measures in the form of a scorecard to track and monitor the total impact of the human resource programs.

'The Human Resources Scorecard' is essential for human resource executives, professionals, CEOs, CFOs, consultants, professors and other managers concerned with their businesses' bottom lines.

Jack J. Phillips, Ph.D. is a renowned expert of measurement and evaluation. He provides consulting services for Fortune 500 companies and workshops for major conference providers throughout the world. He is also an author or editor of more than 20 books and 100 articles.

Ron D. Stone is vice president and chief consulting officer for Performance Resources Organization. He is also director of the company's consulting practices in measurement and accountability. He has published numerous articles on the subject of ROI.

Patricia Pulliam Phillips is chairman and CEO of the Chelsea Group, a consulting and publishing organization that focuses on accountability issues in organizations. She works with organizations to implement measurement and evaluation processes.

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The New Human Capital Strategy: Improving the Value of Your Most Important Investment -- Year After Year

The New Human Capital Strategy: Improving the Value of Your Most Important Investment -- Year After Year
By Bradley W. Hall

Publisher: AMACOM
Number Of Pages: 240
Publication Date: 2008-01-09
ISBN-10/ ASIN: 081440927X
ISBN-13/ EAN: 9780814409275

It is often said that the only true source of sustained competitive advantage is people. But what does that mean and how can this be measured and managed? How many organizations know whether their human capital outperforms their competitors’, or even whether it improves year-over-year? And what is the strategy for continually improving that performance?

The New Human Capital Strategy is a roadmap for delivering measurable business results by systematically improving the performance of those in roles most important to customers and shareholders. Proposing a radical shift in the way organizations measure and manage their people, the book asserts that competitive advantage is a function of four areas of strength:

* effective executive teams

* leaders who deliver results

* outperforming competitors in key positions

* workforce performance

Using examples, research, and metrics, this essential guide provides readers with a system for ensuring that their people are more valuable this year than the last.

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The Performance Management Revolution: Business Results Through Insight and Action

The Performance Management Revolution: Business Results Through Insight and Action
By Howard Dresner

Publisher: Wiley
Number Of Pages: 231
Publication Date: 2007-11-16
ISBN-10/ ASIN: 0470124830
ISBN-13/ EAN: 9780470124833

The Performance Management Revolution shows you how your business can get prepared for the future—transforming strategies into plans, plans into actions, and actions into results. Written by Howard Dresner, a worldwide authority in the area of business intelligence and performance management, this lucid book offers great insight into strategies that any company interested in improving its business performance and accountability could adopt. This visionary book provides an intelligent framework toward the path to better performance through insight and action.

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