Building Team-Based Working: A Practical Guide to Organizational Transformation

Building Team-Based Working: A Practical Guide to Organizational Transformation (One Stop Training)
By Michael A. West, Lynn Markiewicz

Publisher: Wiley-Blackwell
Number Of Pages: 184
Publication Date: 2003-10-31
ISBN-10/ ASIN: 1405106115
ISBN-13/ EAN: 9781405106115

This book gives managers and consultants practical guidance on how to build organizations that are structured around effective teamworking.

* This text focuses on how to build organizations that are structured around teams.
* Ideal for managers or consultants who are introducing team-based working into organizations.
* Examines the psychological and social processes that can facilitate or obstruct successful teamwork.
* Each chapter contains aims, activities, support materials and tools.
* Support materials can also be downloaded from the accompanying CD.
* Based on evidence gathered by the authors over 20 years of practical management experience, research in organizations, and consultancy.

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Employee Well-being Support: A Workplace Resource

Employee Well-being Support: A Workplace Resource
By Andrew Kinder, Rick Hughes, Cary L. Cooper

Publisher: John Wiley & Sons
Number Of Pages: 352
Publication Date: 2008-09-30
ISBN-10/ ASIN: 0470059001
ISBN-13/ EAN: 9780470059005

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The Four Levers of Corporate Change

The Four Levers of Corporate Change
By Peter L. Brill, Richard Worth

Publisher: AMACOM
Number Of Pages: 190
Publication Date: 1996-10-21
ISBN-10/ ASIN: 0814403395
ISBN-13/ EAN: 9780814403396

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Mediating Dangerously: The Frontiers of Conflict Resolution

Mediating Dangerously: The Frontiers of Conflict Resolution
By Kenneth Cloke

Publisher: Jossey-Bass
Number Of Pages: 272
Publication Date: 2001-03-06
ISBN-10/ ASIN: 0787953563
ISBN-13/ EAN: 9780787953560

Sometimes it's necessary to push beyond the usual limits of the mediation process to achieve deeper and more lasting change. Mediating Dangerously shows how to reach beyond technical and traditional intervention to the outer edges and dark places of dispute resolution, where risk taking is essential and fundamental change is the desired result. It means opening wounds and looking beneath the surface, challenging comfortable assumptions, and exploring dangerous issues such as dishonesty, denial, apathy, domestic violence, grief, war, and slavery in order to reach a deeper level of transformational change.

Mediating Dangerously shows conflict resolution professionals how to advance beyond the traditional steps, procedures, and techniques of mediation to unveil its invisible heart and soul and to reveal the subtle and sensitive engine that drives the process of personal and organizational transformation. This book is a major new contribution to the literature of conflict resolution that will inspire and educate professionals in the field for years to come.

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Finding Your Way in the Consulting Jungle: A Guidebook for Organization Development Practitioners

Finding Your Way in the Consulting Jungle: A Guidebook for Organization Development Practitioners
By Arthur M. Freedman, Richard E. Zackrison, Richard Freedman

Publisher: Pfeiffer
Number Of Pages: 272
Publication Date: 2001-02-05
ISBN-10/ ASIN: 0787953008
ISBN-13/ EAN: 9780787953003

Chart your path in the consulting jungle!

Finding Your Way in the Consulting Jungle--a book in The Practicing Organization Development series--offers OD consultants the information and guidance they need to understand their place in the consulting network, differentiate themselves from other types of consultants, and work with both clients and colleagues to make sure everyone's needs and expectations are met.

Finding Your Way in the Consulting Jungle offers practical advice on how to:

* Differentiate and market yourself
* Interview prospective clients
* Write proposals

"Transports the reader from the safety of the classroom into the complex, unpredictable and often hazardous world that they describe as 'the consultant jungle.' It is a great resource for graduate level OD programs, consultant training courses, AND corporate managers who hire consultants."
-- C. Patrick Fleenor, Ph.D., director, International Business Programs, Albers School of Business and Economics, Seattle University

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The Management of People in Mergers and Acquisitions

The Management of People in Mergers and Acquisitions
By Teresa A. Daniel, Gary S. Metcalf

Publisher: Quorum Books
Number Of Pages: 280
Publication Date: 2001-05-30
ISBN-10/ ASIN: 1567203698
ISBN-13/ EAN: 9781567203691

Financials alone don't make an M&A deal work. Equally important is what's behind them--an organization's people. How to understand this reality and benefit from it is the thrust of this unusually comprehensive, practical, readable, but conceptually rigorous book. Daniel and Metcalf see HR executives as change agents during the delicate maneuverings before a deal is done, and then after, when it's time to tackle the fine-grained problems of integrating disparate corporate cultures and the people who vitalize them. They examine the recent and ongoing waves of mergers and acquisitions across industries, setting them in the broader context of organizational change. With concepts, theory, and real-life examples drawn from their long, impressive experience as consultants and executives, Daniel and Metcalf provide step-by-step guidance through the stages common to all corporate combinations. They define and explain the roles to be played in the process by HR professionals and executives elsewhere in the organization, and show how, by interacting productively with each other, they will thus maximize the total contribution to the success of any corporate transaction.

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Creating a Total Rewards Strategy: A Toolkit for Designing Business-Based Plans

Creating a Total Rewards Strategy: A Toolkit for Designing Business-Based Plans
By Todd M. Manas, Michael Dennis Graham

Publisher: AMACOM
Number Of Pages: 352
Publication Date: 2002-12-27
ISBN-10/ ASIN: 0814407226
ISBN-13/ EAN: 9780814407226

Salary, bonuses, benefits and "perks" may be the most visible elements of a rewards program, but other components are just as valuable to employees. This comprehensive book and CD-ROM package shows how nonfinancial rewards can be quantified and combined with monetary measures in a way that complements business objectives.

The authors' eye-opening research on what employees value is backed up by examples from their own consulting experience. The book's step-by-step process features more than 100 practical tools for developing an "M3" rewards system based on money, mix, and message, and provides a blueprint for creating a custom-tailored rewards strategy to match an organization's specific goals.

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Real Delegation: How To Get People To Do Things For You-and Do Them Well

Real Delegation: How To Get People To Do Things For You-and Do Them Well
By J. K. Smart

Publisher: Financial Times Management
Number Of Pages: 144
Publication Date: 2002-12-31
ISBN-10 / ASIN: 0273663224
ISBN-13 / EAN: 9780273663225

Overworked managers know that management is about doing the best you can with what you've got. This book blends the author's thinking framework with your individual experience to help you improve your delegation skills. Karen Smart's background is in individual and organizational development. However, unlike some in her field, first and foremost Karen sees herself as a line manager. In recent years, she's worked primarily on enabling managers to manage -- developing and delivering everything from individual skill building and management development programs to management systems design and organization wide culture change.

In addition to managing her team, Karen has coached senior managers and facilitated cross-functional working, problem solving and conflict management. Although she has two degrees and has researched extensively across a range of disciplines, ultimately Karen feels she's learned most about management from her experience as an overworked and undervalued manager, disempowered by bureaucracy. From this experience - and inspired by the man she says "puts the J into KJ Smart and a lot of the smart too" - the philosophy of real management for real people was born.

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Employment Personality Tests Decoded

Employment Personality Tests Decoded
By Anne Hart, George Sheldon

Publisher: Career Press
Number Of Pages: 216
Publication Date: 2007-07-30
ISBN-10/ ASIN: 1564149463
ISBN-13/ EAN: 9781564149466

At least 30 percent of American companies, from American Express and Bank of America and IBM to Marriott, Procter & Gamble, Time Warner, and a host of smaller firms, subject their employees to one or more personality tests each year.

Why do they do it? Employers want to hire and retain employees who are qualified, confident, resilient, even-tempered, and loyal. Personality assessments, like coaches, help them identify potential problems. The corporate world is intense. Employers need to know how their staff will deal with the inevitable pull of priorities between a regimented corporate life and family responsibilities.

Under normal conditions--and under stress--how do you deal with conflicts, solve problems, and arrive at results? Will you overlook important details? Find it difficult to interact with your colleagues? Disrupt a team? Threaten your supervisor?

Employers care how you make sense of the world because they want you to be reliable-as reliable as the test they're subjecting you to. You will be hired--or retained--because the test shows you will pose the least financial risk to your employer.

Can these tests be "beaten"? The short answer is no. But you can certainly learn more about them and, based on that knowledge, have a better idea of the answers each test is looking for.

Employment Personality Tests Decoded will show you:

• Why corporations require tests.
• Details of the most popular tests.
• How to prepare for each type of test and assess your score.
• What good (positive) attitudes employers want to see on personality assessments and profiles.
• How to solve problems, get results, and simplify answers for clarity.
• Your legal rights when taking corporate personality assessments.
• How to ace team-building and leadership assessments, even under stress.

With Employment Personality Tests Decoded, you'll never again have to worry that you will fail to get the job you want--or keep the job you love-because you couldn't pass the personality test!

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6 Habits of Highly Effective Bosses

6 Habits of Highly Effective Bosses
By Stephen E. Kohn, Vincent D. O'connell

Publisher: Career Press
Number Of Pages: 222
Publication Date: 2005-09-30
ISBN-10/ ASIN: 1564148327
ISBN-13/ EAN: 9781564148322

"This is a wonderful book for managers to read. It is comprehensible, concise and filled with useful wisdom on the human aspects of leadership."

—Mike Wilk, Partner and Practice Leader, Ernst & Young

"The 6 Habits of Highly Effective Bosses provides an excellent training model that a manager can both fully appreciate and easily implement."

—Raymond G. Steitz, V.P. of Global Human Resources, Warner Chilcott Laboratories

People management can be the most rewarding—and frustrating—part of a leader’s job. What aptitudes are valued most in managers and executives? Substantial research and a wealth of shared organizational experience demonstrate that it is a manager’s "people skills" that truly make the difference.

In The 6 Habits of Highly Effective Bosses, co-authors Stephen E. Kohn and Vincent D. O’Connell present an easy-to-read, sensibly presented review of six indispensable human relations practices used by the bosses everyone admires – and likes to work for – the most. With a combined fifty years of experience helping companies resolve "people problems" in the workplace, management coaches and leadership trainers Kohn and O’Connell guide managers through a sensible, incremental model of supervisory "people skills" development.

The 6 Habits of Highly Effective Bosses also provides a means for managers to coach themselves toward goals that they are encouraged to set for themselves, and the end result is not only knowledge gained, but also greater applied supervisory competency. By practicing the strategically conceived exercises, managers can apply the recommended skills to real workplace supervisory challenges.

For the busy manager seeking effective and timely results from leadership development training, this book can become a springboard for solid professional growth and accelerated success in the development of all-important people management skills.

Stephen E. Kohn has twenty-five years of experience as a management coach, counselor and therapist, specializing in the workplace. Kohn practices in White Plains, NY.

Vincent D. O’Connell has twenty-seven years of experience in behavioral sciences and healthcare. He specializes in corporate training, curriculum development, content development and human resources consulting. O’Connell lives and works in Bethlehem, PA

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Motivation, Emotions, and Leadership: The Silent Side of Management

Motivation, Emotions, and Leadership: The Silent Side of Management
By Richard C. Maddock, Richard L. Fulton

Publisher: Quorum Books
Number Of Pages: 224
Publication Date: 1998-10-30
ISBN-10/ ASIN: 1567201512
ISBN-13/ EAN: 9781567201512

Leadership is motivation and motivation is leadership, say the authors of this important and unique study. The two elements are inseparable, but until now no one has actually conceptualized motivation in a useful way to demonstrate and analyze the connection between it and leadership. The key for leaders is dealing with the emotions that underlie and activate motivation. Maddock and Fulton provide a highly successful, proven, and replicable approach not only to motivate people, but also to train them to lead others. The authors develop an 11 level structure of human motivation that defines and describes motivation in simple, graphic, all-inclusive language. They then show how leaders can use this motivational hierarchy to solve complex problems in the workplace. The result is a blueprint to help executives in all types of organizations manage more effectively, and as they do so, to motivate and truly lead the people who depend on them for guidance and direction. Maddock and Fulton offer several scenarios to show how their ideas work in practice. In the "vertical fix" they demonstrate how motives that get out of synch with each other can be re-aligned, eliminating the chaos that would otherwise occur. In the "lateral fix" they show how a person who may be functioning at the extreme edge of motivation can be moved back toward the center, a place where the person's effect on others is most and best felt. Well documented throughout, their book will be important reading for training and development professionals, specialists in organizational behavior, and executives at all levels in public and private sectors.

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Authentic Leadership: Rediscovering the Secrets to Creating Lasting Value

Authentic Leadership: Rediscovering the Secrets to Creating Lasting Value
By Bill George

Publisher: Jossey-Bass
Number Of Pages: 240
Publication Date: 2003-08-01
ISBN-10/ ASIN: 0787969133
ISBN-13/ EAN: 9780787969134

In the wake of continuing corporate scandals there have been few, if any, CEOs that have stepped forward as models of "doing things right"—except the former chairman and CEO of Medtronic, Bill George. George has become the unofficial spokesperson for responsible leadership—in business, the media, and academia.

In Authentic Leadership Bill George makes the case that we do need new leaders, not just new laws, to bring us out of the current corporate crisis. He persuasively demonstrates that authentic leaders of mission-driven companies will create far greater shareholder value than financially oriented companies. During George's twelve-year leadership at Medtronic, the company's market capitalization soared from $1.1 billion to $460 billion, averaging 350er year.

George candidly recounts many of the toughest challenges he encountered -- from ethical dilemmas and battles with the FDA to his own development as a leader. He shows how to develop the five essential dimensions of authentic leaders—purpose, values, heart, relationships, and self-discipline. Authentic Leadership offers inspiring lessons to all who want to lead with heart and with compassion for those they serve.

Bill George helps readers answer vital questions such as: What should I do when my personal values conflict with company business values? How do I make trade-offs between the needs of my customers, my employees, and my company's shareholders? Do I really want to devote my talents to business? Authentic Leadership provides a tested guide for character-based leaders and all those who have a stake in the integrity and success of our corporations.

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Remarkable Leadership: Unleashing Your Leadership Potential One Skill at a Time

Remarkable Leadership: Unleashing Your Leadership Potential One Skill at a Time
By Kevin Eikenberry

Publisher: Jossey-Bass
Number Of Pages: 288
Publication Date: 2007-08-17
ISBN-10/ ASIN: 078799619X
ISBN-13/ EAN: 9780787996192

Remarkable Leadership is a practical handbook written for anyone who wants to hone the skills they need to become an outstanding leader. In this groundbreaking book, Kevin Eikenberry outlines a framework and a mechanism for both learning new things and applying current knowledge in a thoughtful and practical way. Eikenberry provides a guide through the most important leadership competencies, offers a proven method for learning leadership skills, and shows approaches for applying these skills in today’s multitasking and overloaded world of work. The book explores real-world concerns such as focus, limited time, incremental improvement, and how we learn.

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Goal Setting: How to Create an Action Plan and Achieve Your Goals

Goal Setting: How to Create an Action Plan and Achieve Your Goals (Worksmart)
By Michael S. Dobson, Susan B. Wilson

Publisher: AMACOM
Number Of Pages: 128
Publication Date: 2008-03-12
ISBN-10/ ASIN: 0814401694
ISBN-13/ EAN: 9780814401699

Why is it that some people consistently seem to get more done than others? The answer is that they know how to set specific, achievable goals for them­selves... and then follow through on them. This revised and updated edition of Goal Setting features worksheets, quizzes, and other practical tools, giving readers powerful techniques they can use to set a goal, make a plan, and acquire the re­sources and power necessary to achieve their objective. The book shows readers how to:

• act upon their objectives in a precise, targeted way
• recognize obstacles and overcome them
• become more assertive
• change counterproductive behavior
• establish priorities
• make the most of their time Achieving goals takes hard work and discipline.

This expanded edition of Goal Setting gives readers the tools and techniques to accomplish anything.

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Managing Anger in the Workplace January 2003 ebook

Managing Anger in the Workplace
By Donald Gibson

Publisher: HRD PRES, INC
Number Of Pages: 159
Publication Date: 2003-01
ISBN-10/ ASIN: 0874256771
ISBN-13/ EAN: 9780874256772

Relationships at work tend to be interdependent, competitive, hierarchical, overexposed, and compulsory. Keeping the interests of yourself, your boss, your peers, your subordinates, your vendors, and your customers in alignment all the time is impossible. Meanwhile, you must also contend with competitors and unpredictable markets.

Thus, for most people, work involves a constant juggling of-and wrestling with-competing interests. Whether the stakes are pecuniary, psychological, or both, they are always on the line in every interaction at work. While the workplace is an environment more likely to provoke feelings of anger, the consequences of poorly managed anger in the workplace may be much greater than in other contexts. At the same time, if managed effectively, anger can be a positive and productive emotion producing valuable data, as well as considerable motivation.

Managing Anger in the Workplace will help you understand the costs and benefits of anger in the workplace; diagnose anger and common anger syndromes; use the underlying causes of anger as data to continually improve relationships, systems, practices, and policies; and manager anger in yourself, in others, and in your team.

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The Emotionally Intelligent Workplace: How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations

The Emotionally Intelligent Workplace: How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations
By: Cary Cherniss (Author, Editor), Daniel Goleman (Author, Editor)

Publisher: Jossey-Bass
Number Of Pages: 384
Publication Date: 2001-06-18
ISBN/ASIN: 0787956902
EAN: 9780787956905

How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book's contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.

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Your Rights in the Workplace July 2007 ebook

Your Rights in the Workplace
By Barbara Kate Repa

Publisher: NOLO
Number Of Pages: 528
Publication Date: 2007-07-30
ISBN-10/ASIN: 1413306438
ISBN-13/EAN: 9781413306439

An easy-to-read guide to the laws that protect you in the workplace!

Your Rights in the Workplace is the most complete guide to workplace laws ever published -- it's essential to any one who is an employees.

In plain English, Your Rights in the Workplace covers everything from hiring and getting paid through privacy and firing. Get the facts on:

• illegal firings and layoffs
• challenging a job loss
• wages and hours
• privacy on your email and voice mail
• family and medical leave
• on-the-job safety and health
• health insurance and retirement plans
• workplace testing
• sexual harassment
• discrimination unemployment
• disability and workers' compensation insurance

The 8th edition is completely updated to provide the latest legislation and case law that affects employees.

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