The Handbook of Multisource Feedback: The Comprehensive Resource for Designing and Implementing MSF Processes

The Handbook of Multisource Feedback: The Comprehensive Resource for Designing and Implementing MSF Processes (Jossey Bass Business and Management Series)
by David W. Bracken, Carol W. Timmreck, Allan H. Church

Publisher: Pfeiffer
Number Of Pages: 608
Publication Date: 2000-12-12
ISBN-10/ ASIN: 0787952869
ISBN-13/ EAN: 9780787952860

The Comprehensive Resource for Designing and Implementing MSG Processes.

As organizations strive to make the best possible decisions on critical issues such as compensation, succession planning, staffing, and outplacement, they have increasingly turned to multisource feedback (MSF) for answers. But while use of MSF (or 360-degree) systems has proliferated rapidly, understanding of its complexities has not and many companies are moving forward with MSF amid a dangerous void of systematic research and discussion on this powerful process.

The Handbook of Multisource Feedback provides the most comprehensive compendium available of current knowledge and practice in MSF. The volume's diverse group of contributors which includes renowned academics, practitioners, and applied researchers represents the acknowledged thought leaders in the current and future practice of MSF. Through their multiple perspectives, they identify best practices in the design and implementation of MSF processes and offer key guidelines for decision making when using MSF.

The book offers solid grounding in the nuts and bolts of MSF data collection and reporting, providing a process model that leads the reader step-by-step through each phase of an MSF system. It details the developmental and decision-making uses of multisource feedback, describing MSF applications for improving executive development, organization development and change, teams, performance management, personnel decision, and more. And it addresses the realities of system forces that influence MSF processes, including legal, ethical, and cross-cultural issues.

The Handbook of Multisource Feedback will provide an ideal one-stop reference for practitioners, researchers, consultants, and organizational clients who need to understand the challenges of using multisource feedback.

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The Management of People in Mergers and Acquisitions

The Management of People in Mergers and Acquisitions
By Teresa A. Daniel, Gary S. Metcalf

Publisher: Quorum Books
Number Of Pages: 280
Publication Date: 2001-05-30
ISBN-10/ ASIN: 1567203698
ISBN-13/ EAN: 9781567203691

Financials alone don't make an M&A deal work. Equally important is what's behind them--an organization's people. How to understand this reality and benefit from it is the thrust of this unusually comprehensive, practical, readable, but conceptually rigorous book. Daniel and Metcalf see HR executives as change agents during the delicate maneuverings before a deal is done, and then after, when it's time to tackle the fine-grained problems of integrating disparate corporate cultures and the people who vitalize them. They examine the recent and ongoing waves of mergers and acquisitions across industries, setting them in the broader context of organizational change. With concepts, theory, and real-life examples drawn from their long, impressive experience as consultants and executives, Daniel and Metcalf provide step-by-step guidance through the stages common to all corporate combinations. They define and explain the roles to be played in the process by HR professionals and executives elsewhere in the organization, and show how, by interacting productively with each other, they will thus maximize the total contribution to the success of any corporate transaction.

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Leadership and Management for HR Professionals

Leadership and Management for HR Professionals
By Keith Porter, Paul Smith, Roger Fagg

Publisher: Butterworth-Heinemann
Number Of Pages: 576
Publication Date: 2005-10-17
ISBN-10/ ASIN: 075066794X
ISBN-13/ EAN: 9780750667944

This is a new and completely revised edition of the successful text published in 2000 entitled Core Management. The book provides excellent coverage of the CIPD syllabus for three core areas of the CIPD syllabus.

New end of chapter website links are included. The text is written in an easy-to-read style and each chapter is linked to other relevant parts of the book.

• * Provides excellent coverage of the CIPD Leadership and Management Standards
• Includes self-assessment exercises, exam questions, further reading and research
• New edition of the best-selling Core Management by Winfield et al and companion text to Managing Information: Core Management by Bedward and Stredwick

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Real Delegation: How To Get People To Do Things For You-and Do Them Well

Real Delegation: How To Get People To Do Things For You-and Do Them Well
By J. K. Smart

Publisher: Financial Times Management
Number Of Pages: 144
Publication Date: 2002-12-31
ISBN-10 / ASIN: 0273663224
ISBN-13 / EAN: 9780273663225

Overworked managers know that management is about doing the best you can with what you've got. This book blends the author's thinking framework with your individual experience to help you improve your delegation skills. Karen Smart's background is in individual and organizational development. However, unlike some in her field, first and foremost Karen sees herself as a line manager. In recent years, she's worked primarily on enabling managers to manage -- developing and delivering everything from individual skill building and management development programs to management systems design and organization wide culture change.

In addition to managing her team, Karen has coached senior managers and facilitated cross-functional working, problem solving and conflict management. Although she has two degrees and has researched extensively across a range of disciplines, ultimately Karen feels she's learned most about management from her experience as an overworked and undervalued manager, disempowered by bureaucracy. From this experience - and inspired by the man she says "puts the J into KJ Smart and a lot of the smart too" - the philosophy of real management for real people was born.

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10 Minute Guide to Getting Organized

10 Minute Guide to Getting Organized (2nd Edition)
By Janet Bernstel, Stephen Windhaus

Publisher: Alpha
Number Of Pages: 156
Publication Date: 2000-10-13
ISBN/ ASIN: 0028636139
EAN: 9780028636139

This guide is based on the philosophy that organization is a skill and, like all skills, it can be learned. The author provides steps for creating systems that will save you time and labor, shows you how to keep your desktop clutter-free, helps you avoid procrastination and excuses,and introduces you to organizational tools that will benefit both you and your staff.

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6 Habits of Highly Effective Bosses

6 Habits of Highly Effective Bosses
By Stephen E. Kohn, Vincent D. O'connell

Publisher: Career Press
Number Of Pages: 222
Publication Date: 2005-09-30
ISBN-10/ ASIN: 1564148327
ISBN-13/ EAN: 9781564148322

"This is a wonderful book for managers to read. It is comprehensible, concise and filled with useful wisdom on the human aspects of leadership."

—Mike Wilk, Partner and Practice Leader, Ernst & Young

"The 6 Habits of Highly Effective Bosses provides an excellent training model that a manager can both fully appreciate and easily implement."

—Raymond G. Steitz, V.P. of Global Human Resources, Warner Chilcott Laboratories

People management can be the most rewarding—and frustrating—part of a leader’s job. What aptitudes are valued most in managers and executives? Substantial research and a wealth of shared organizational experience demonstrate that it is a manager’s "people skills" that truly make the difference.

In The 6 Habits of Highly Effective Bosses, co-authors Stephen E. Kohn and Vincent D. O’Connell present an easy-to-read, sensibly presented review of six indispensable human relations practices used by the bosses everyone admires – and likes to work for – the most. With a combined fifty years of experience helping companies resolve "people problems" in the workplace, management coaches and leadership trainers Kohn and O’Connell guide managers through a sensible, incremental model of supervisory "people skills" development.

The 6 Habits of Highly Effective Bosses also provides a means for managers to coach themselves toward goals that they are encouraged to set for themselves, and the end result is not only knowledge gained, but also greater applied supervisory competency. By practicing the strategically conceived exercises, managers can apply the recommended skills to real workplace supervisory challenges.

For the busy manager seeking effective and timely results from leadership development training, this book can become a springboard for solid professional growth and accelerated success in the development of all-important people management skills.

Stephen E. Kohn has twenty-five years of experience as a management coach, counselor and therapist, specializing in the workplace. Kohn practices in White Plains, NY.

Vincent D. O’Connell has twenty-seven years of experience in behavioral sciences and healthcare. He specializes in corporate training, curriculum development, content development and human resources consulting. O’Connell lives and works in Bethlehem, PA

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Marketing Management: Millennium Edition (10th Edition)

Marketing Management: Millennium Edition (10th Edition)
By Philip Kotler

Publisher: Prentice Hall
Number Of Pages: 784
Publication Date: 1999-07-19
ISBN/ ASIN: 0130122173
EAN: 9780130122179

This world-wide best-selling book highlights the most recent trends and developments in global marketing—with an emphasis on the importance of teamwork between marketing and all the other functions of the business. It introduces new perspectives in successful strategic market planning, and presents additional company examples of creative, market-focused, and customer-driven action. Coverage includes a focus on marketing in the 21st Century that introduces the new ideas, tools and practices companies will need to successfully operate in the New Millenium. Chapter topics discuss building customer satisfaction, market-oriented strategic planning, analyzing consumer markets and buyer behavior, dealing with the competition, designing pricing strategies and programs, and managing the sales force. For marketing managers who want to increase their understanding of the major issues of strategic, tactical, and administrative marketing—along with the opportunities and needs of the marketplace in the years ahead.

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Goal Setting: How to Create an Action Plan and Achieve Your Goals

Goal Setting: How to Create an Action Plan and Achieve Your Goals (Worksmart)
By Michael S. Dobson, Susan B. Wilson

Publisher: AMACOM
Number Of Pages: 128
Publication Date: 2008-03-12
ISBN-10/ ASIN: 0814401694
ISBN-13/ EAN: 9780814401699

Why is it that some people consistently seem to get more done than others? The answer is that they know how to set specific, achievable goals for them­selves... and then follow through on them. This revised and updated edition of Goal Setting features worksheets, quizzes, and other practical tools, giving readers powerful techniques they can use to set a goal, make a plan, and acquire the re­sources and power necessary to achieve their objective. The book shows readers how to:

• act upon their objectives in a precise, targeted way
• recognize obstacles and overcome them
• become more assertive
• change counterproductive behavior
• establish priorities
• make the most of their time Achieving goals takes hard work and discipline.

This expanded edition of Goal Setting gives readers the tools and techniques to accomplish anything.

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Becoming an Extraordinary Manager: The 5 Essentials for Success

Becoming an Extraordinary Manager: The 5 Essentials for Success
By Leonard Sandler

Publisher: AMACOM
Number Of Pages: 256
ISBN-10 / ASIN: 0814480659
ISBN-13 / EAN: 9780814480656

Nearly all managers dream of being inspiring leaders who elicit the most from their people. But while they may understand the skills needed to manage their teams, very few know how to put their knowledge into practice. Now, any manager can get exceptional results and make an important contribution to the organization. Becoming an Extraordinary Manager focuses not just on "understanding" principles of good management, but on taking action. Readers will learn the basic attitude and skills outstanding managers must know, including:

• why it's critical to be interested in, rather than interesting to, their people
• the best ways to motivate their team
• effective interviewing techniques
• conducting a performance review
• time management
• introducing change
• delegation
• thinking and acting about their people positively (the self-fulfilling prophecy)
• building a high-performance team
• retaining top talent
• handling performance problems
• listening

Lively in style and thorough in content, this is the book that gives every manager a complete guide to avoiding the ordinary and becoming the best.

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